To reformat your USB device, if you are using Windows 7 or 10, then do the following.
1. Right click on Windows 'Start' icon.
2. Click on 'Computer Management'.
3. Click on 'Storage' icon.
4. Select 'Disk Management (local)'
4. When the 'Disk Management' window opens, select the USB device that you want to format.
5. Select 'Delete Volume' to delete the existing volume.
6. Ensure that the USB device is still highlighted.
7. Right click on the highlighted USB device and select 'New Simple Volume'.
8. Click 'Next' and 'Next' and 'Next' again, accepting the default values shown in those windows.
9. In the Format Partition' window, in the 'File System' field, select 'FAT32'
10. Click 'Next' and then click 'Finish'
11. The newly formatted partition should show in the window.
12. The USB device should now be ready to use in your BB1.
Hi Graham,The problem with the JB7 not recognising the external USB HDD might be that the HDD has been partitioned as a 'GPT' type partition instead of 'MBR' type partition. Either of these partition types can then be formatted to 'FAT32' but the Brennans (JB7, B2 & BB1 models) will only recognise the 'MBR' type partition.Re-formatting the disk is similar to partitioning the disk but, in basic terms, partitioning has an extra step over formatting which is relatively simple to execute once you know what you are looking at.To perform a full 'partitioning and format' of the HDD, the format app should first ask you for the 'Partition Type' or 'Partition Style', with the options shown as 'MBR (Master Boot Record' or 'GPT (GUID Partition Table). Select the 'MBR' option.After 'MBR' is selected, the next option that the app will ask is for 'File System' with various options offered such as 'FAT16, FAT32, NTFS, exFAT and some others. Select 'FAT32'.You will also possibly be asked for 'Allocation Unit Size'. Select this at 'Default' or if this is not offered then select something like '32K' or '16K'.Then after the format is complete plug the HDD unit into the JB7 and check to see if the JB7 now recognises the external USB HDD.Let us know how you get on.Regards,Peter.
Toshiba Canvio Basics USB 3.0 1TB HDD
Regards,
Peter.
Thank you for your very helpful reply.
I'll give that formatting software a try.
Perhaps v2190 is the software version.
Could the 1124 songs be the classical ones that I didn't compress?
best regards
Roy