Fake/ cheap SD, microSD cards and USB sticks: Advice and Warning

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Peter Lowham

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Aug 22, 2020, 3:14:57 PM8/22/20
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 Fake/ cheap SD, microSD cards and USB sticks: Advice and Warning


The purpose of this post is to provide some advice and cautionary notes on the burgeoning supplies of cheap SD, microSD and USB memory devices that are flooding onto the market currently especially through eBay and Amazon.


These are usually larger capacity units (but not limited to), say 256, 512, 1000 GB and larger units and are advertised at unrealistically low prices when compared to a comparable device from a reputable seller.


As an example, in my case, I wanted a 256GB USB stick for one particular job, so I looked on eBay and found this size of device for £8.99. The normal price of this device would be around £50 - £60 but, as I only wanted the stick for a one-off job, I thought that the cheap device would do.


Well folks, I could not have been more wrong! When the cheap USB stick arrived, I did a quick copy test of some music files and it seemed to be good.


However, when I started up the copy of 220GB of music files, the copy process estimated about 8 hours. 16 hours later, it was still copying. I began to look at the folders and files that were already copied and began to find various errors.


1. Some artist and album folders existed, but had only partial tracks copied.

2. When I tried to open some other folders, I got a ‘File is corrupt’ messsage.

3. Some artist and album folders were missing altogether.


I was going to send the USB stick back, but I thought that I would do a bit more investigating. I came across a great software program on the web called ‘h2testw’ (free to all users). Installing and running this gave some very interesting results. Along with some further research on the web, I found the following.


‘h2testw’ analyzed my stick and informed me that only about 15GB of the total memory stick was functional, the remaining 240GB was completely faulty in some way or not there at all.


The internet research suggests that there are large factory units in China which get 16GB memory units and ‘hack’ the devices’ internal ‘memory allocation table’ so that the devices report that the units have much more memory than they really do have. It seems that this is being done on a very large scale, hence the flood of these counterfeit devices onto the internet.


Therefore, when you are copying files to this device, much of your data is disappearing down a ‘black hole’. No errors are reported back to the copy process so you won’t know about the missing data until you look for it.


A number of Brennan users were posting problems with their Brennans especially when ‘Export’ing their collection for backup. At least one of the users confirmed that his memory device was a fake, with the likelihood that the others were also fake.


The micoSD and SD cards in the Brennans are the heart of the units, and their reliability depends totally on these being genuine, good quality cards or sticks.


So, if you have purchased cheap memory cards and are using them in your Brennan, I would urge you to download ‘h2testw’ and test your memory devices.


Unfortunately, the program only works on Windows at this time.


I have attached the test logs from the fake USB stick and a good USB stick, as well as another screen comparison of a test copy of some music folders which shows the discrepancy between the source folder and the fake stick folders. This was only a 14GB copy set, but 4GB of data comprising of 18 folders and nearly 400 files are missing, with no errors reported.


My advice here is to check the memory device price with a reputable seller such as Argos and use the price given as the realistic target. If you see the same device advertised on the web at well below this price, then it is almost certainly a fake.


My apologies for such a long winded post, but your Brennan and your music collection are valuable! If you are backing your collection up to a potentially fake unit, it could be a very painful situation if you needed to restore music folders and files back to the Brennan.


Regards,

Peter.


Fake_256GB_memory_card_.JPG
Good_16GB_memory_card_.JPG
Good_versus_fake_copy_result.JPG

Daniel Taylor

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Aug 22, 2020, 3:38:48 PM8/22/20
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Wow.  Thanks, Peter.  That's some great information.

I wonder if the 'h2testw' program is non-destructive, in the sense that if I have files on the card, it will not bother them in any way.

Peter Lowham

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Aug 22, 2020, 3:42:03 PM8/22/20
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Hi Daniel,

The 'h2testw' test is non-destructive; if you have files on the memory device, it tests around those files.  I have tested this myself and it works.

Regards,
Peter.


Daniel Taylor

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Aug 22, 2020, 3:44:51 PM8/22/20
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This is great.  Now if there's ever any doubt about the integrity of a card, it's easy to test it.

Russell...@hotmail.com

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Aug 23, 2020, 4:43:58 AM8/23/20
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Hi Peter - That's very useful information - Thanks for all the time and effort involved, I'll certainly have a look at the h2test program. Cheers Russ

PMB

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Aug 24, 2020, 5:52:11 AM8/24/20
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Hi Peter,

Thanks for the post - very useful information.

I have heard of Chinese companies gluing (electrically) the good parts of memory arrays, that failed testing, together to make larger memory devices.

Nightmare!

Paul
Brennan Support.

Peter Lowham

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Oct 20, 2020, 7:09:16 AM10/20/20
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Hi All,

Below is another user's 'experience' logged very recently on this forum where he bought a cheap USB memory stick and attempted to do an 'Export' backup.

"I thought I was successful in exporting my music onto a usb stick,but on closer inspection only half of my data was availiable.  So I tried to redo it. This time with worse results.  It only transfered about 1,000 of the 8,000 plus tracks I have on the hard drive.I left the house with the red light flashing, and doing its work.  When I got home no flashing light, in fact no light at all.  I dont know if I'm not doing this properly or something is amiss but I've tried to back up on a usb stick about five times now with no succsess.Should I try another method"

After advising him that the USB stick was probably a fake, he responded with the following update.

"Thanks for your help, I bought a new stick and backed up yesterday, I'm pleased to say it was a complete success,more expensive than I expected, but worth it"

So please be careful when purchasing SD cards and USB sticks.  Any cheap memory sold on Amazon (or the web) is probably junk, and will lead you into frustration when your Brennan appears to be malfunctioning when, in fact, it is perfectly OK.

Regards,
Peter.

craig stanich

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May 24, 2021, 2:47:53 PM5/24/21
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Bought from a Best Buy. Pretty sure its genuine.

Peter Lowham

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May 24, 2021, 2:59:20 PM5/24/21
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Hi Craig,

Yes, if purchased from Best Buy, then it is almost certainly genuine.

If you plug the USB stick into your PC/Mac/Chromebook, and navigate to 'b2Export/music' can you see your music collection and does it look complete?

If you compare the B2 'Settings and Status' report (from the WebUI) with the 'properties' in PC/Mac/etc. you can estimate how complete the 'Export' is.  We can help you with this.

Regards,
Peter.

Peter Lowham

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Apr 17, 2022, 11:39:36 AM4/17/22
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Hi All,

Yet another warning about fake SD and microSD cards and USB sticks.  I went onto the Walmart site (USA) today and found that they are selling 512GB cards for $9.99.  Of course it's too good to be true, and the reviews are all like the one below.

Walmart Review
"Poor quality products
SD memory card is extremely poor quality product. i lost all my pictures for entire sport events. and it also hangs my phone and i have to restart it. Do not buy this cheap product."

So it's not only Brennan users who are falling for these rubbish products.  A good quality equivalent will be somewhere around $100, just don't be tempted to even try to use the cheap ones.  That road leads to frustration and absolute misery eventually.

So in addition to avoid Amazon and eBay, I'm now adding Walmart to my 'do not buy from this company/ site' list.

"Do Not Purchase USB or SD cards from list" is:

Amazon
eBay
Walmart

I'll add to this list as I find other bad resellers.

Regards,
Peter.

Mark Fishman

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Apr 17, 2022, 5:31:37 PM4/17/22
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Peter:

The companies on your list are not bad for all products in those categories. I find two additional rules of thumb to be useful when dealing with Amazon and Walmart:
 Rule 1: if the thumb drive or SD card is SOLD BY AMAZON or WALMART -- not sold by a third-party, or on the Amazon Marketplace, even if it's "fulfilled by Amazon" -- then it has a better chance of being OK, and at the very least you have a MUCH better chance of a refund if the product is not what it claims to be;
Rule 2: if the thumb drive or SD card is from a major company with a recognizable brand name and a significant reputation to defend, e.g., SanDisk, Samsung, Western Digital (who, BTW, now own SanDisk). Kingston, instead of a weird-sounding knockoff that you've never heard of before, then it has a chance of being OK, or at the very worst an outright counterfetit, usually identifiable by crappy printing on the package before you even open it.

A subsidiary Rule 3 is that anything under 32GB is now so cheap that it's unlikely to be counterfeit or fraudulent. Anything over 256GB puts you in potentially questionable territory unless you are purchasing directly from the manufacturer's own store. In between, well, I have perfectly fine 64GB and 128GB and even 256GB thumb drives and SD cards from SanDisk and Samsung that test and function properly. Just don't expect them to be nearly free, and look for reliable brands.

I never buy anything through eBay that I can still get new from a real company.

Rik

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Apr 18, 2022, 3:24:45 AM4/18/22
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Mark, I agree. I’ve bought usb cards and disc driives from Amazon with no problem. You just have to be sensible and check prices and brands,  as you say.  I wouldn’t buy similar from eBay.
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