Body and Pointcloud crash with Realsense

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RWPhoto

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Mar 26, 2022, 10:34:31 AMMar 26
to Brekel
I can't start Body or Pointcloud. I believe my Realsense have the latest firmware 6.1.160.22

07::32::50::031 - ERROR:   Sensor_RealSense2::Initialize - Error creating pipeline: Couldn't resolve requests
07::32::50::038 - ERROR:   Sensor_RealSense2::Acquire_Calibration_Data - Error getting handle to depth stream: null pointer passed for argument "profile"

Help?

-WR

Brekel

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Mar 30, 2022, 6:38:39 AMMar 30
to Brekel
As far as I know the current firmware for the D4xx series is 5.13.0.5.0

Does it help to use the Intel RealSense Viewer, set the preset to Default and start the sensor there, to force it to reset it's internal settings?
Does it help to re-install the Brekel app and make sure "Wipe previous settings" is enabled?
Can you post the whole message log please?

Greets,

Op zaterdag 26 maart 2022 om 15:34:31 UTC+1 schreef RWPhoto:
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