4 Folders

[Brian Bezdicek]

Iam running Mojave 10.14.6. The Dropbox app on this machine will not display all folders in my Dropbox account. Pictured here is the beginning of a complete list of folders online (left) and only some folders (right)

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Hello, I believe I'm having a similar problem where I can see one folder that was shared with me on my iPad but on my mac it doesn't appear. This has never happened before, and not sure how to fix it or selectively sync it. Do you have any suggestions?

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Brand-new MacBook Pro 2023 here. For some reason, Dropbox is only syncing select files. Oddly enough, it's not syncing 95% of the FOLDERS in my account. (But syncing is totally fine on my other older Macs.)

Here's a screen grab (with files/folders beginning with the letter "H" for example). On the left, you can see the folders don't appear in my Dropbox folder on the Mac ... but on the right, you'll see they appear in my online account just fine.

I just started using the back up feature in Dropbox but it seems to only back up 3 folders: DOWNLOADS, DESKTOP & DOCUMENTS. I don't keep important stuff in any of these. How do I select my 2 most important folders? It doesn't seem to let me choose.

You can't just select any folder. The backup feature only works with the key folders in your profile, such as Desktop, Documents and Downloads. It can't be used to backup just any folder from your computer. If you want other folders to sync, you'll need to move them into your Dropbox folder.

I have the same issue. If thats the only folders that DROPBOX can backup then its useless to me. I send a request to DROPBOX support and the only answer was to put everything in the six assigned DROPBOX folders. This product should allow us to pick any folders. DROPBOX should support our way of work not make the world conform to their limited contraints. No other software package I use hasany such restrictions.

Also just learned that folders have to be in their default locations. Not cool. My OS drive is 500GB; my data drive is 3TB. All my profile folders (Documents, music, etc.) are on my larger drive, but DB won't back them up because they're not in the \users\xxxxx folder. Really disappointing.

It hasn't changed. The backup feature can only back up key folders within your user profile, such as Desktop, Documents and Downloads, etc. If you want other folders to sync, you'll need to move them into your Dropbox folder.

This is a bizarre limitation on the usability of dropbox. I have to store everything in my Documents folder or one of the other 12 folders dropbox can see??? Why can't I just select the location where all my files are, or just back up my whole C drive? Also if I right-click another folder that's not in the generic list it has the option to "send to dropbox"? So I have to go through and manually select each folder? This is messed up.

It used to be that I could see my list of shared folders on the main page when signing in to Dropbox. I needed that to track what I have shared and to unshare when a project is complete. I can no longer find that list. All I see is a list of shared files that I can add to Dropbox. They are all very old. I don't know what that means. Where is the list of current shared folders? Thanks!

Why was this removed from Dropbox? I needed this feature to determine what my shared folders were and clean them up now and then. I often share things with people I don't want to be permanent. This seriously makes me reconsider Dropbox as my go-to file sharing service. In fact, I've paid for it for years. This is simply not OK and you may lose a paying customer over it.

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How does this not exist? There are folders to organize workflows, but not reports or dashboards. This is a major oversight. I have found numerous discussions here and elswhere with many other folx interested in this feature. Can we please get this on the table for review? It should be a pretty straightforward architectural change. Would love to hear from someone in product management on this, perhaps there is a reason that is does not yet exist?

I might propose this as a separate suggestion if the dashboard isn't the right place. However, I envision having a widget on the dashboard called "Meeting Links," where each team member's meeting links are grouped. Another widget called "Employee Services" could contain useful links, organized similarly.

I am moving into a new Mac. Installed the desktop app. I have always had a dropbox folder available in finder where I can easily see everything stored on my DB, and bveen able to right-click and choose which ones to have off line and on. Now it seems I can only achieve this by choosing EVERYTHING in my DB to be offline/visible in Finder, and then go through all of them and decide which ones should be offline. The problem is, this seems to overwhelm the app, while syncing my 1,1 TB of crap to my too small system drive. It doesn't seem to react when I try to jump in and choose "online only" for as many large folders as possible, the app is busy, doggedly syncing a lot of data I just want to keep organized and visible but not on my actual drive. There has to be a reasonable way to configure this from the start, right?

When you say that you can now achieve this when choosing everything in your Dropbox folder to be offline, are you referring to the start-up page when you first install the app, or later on once the app is finally installed to the device?

- No, after installing, I could only see the ones I had chosen during installation. I chose very few because my drive is smaller than what's on dropbox. Then I tried to add folders to the list of visible things - that's when syncing mayhem started. Right now, I have managed to first choose a few more folders (important ones) to be visible, then repeatedly right-clicking on them and choosing "online only" - dropbox was busy syncing something like 44000 files and did not give any feedback when I did this, so I left it over the night and now those folders look OK. It's just very impractical and weird. It would mean at least a day's work to do it this way.

I would have expected a chance to make these choices during installation, with clear definitions and options for hidden, visible, online, and offline files/folders. Very confusing and impractical to me.

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