Operations Management 8th Edition
Percival Blanco
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Associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in operations management and management science. Dr. Stevenson is the author of textbooks in management science, statistics, and operations management. His articles have appeared in Management Science, Decision Sciences, Quality Progress, and other journals. He received a bachelor's degree in industrial engineering, an MBA, and a Ph.D. in production/operations management, from Syracuse University.
This thoroughly revised and updated second edition of Operations Management in Healthcare: Strategy and Practice describes how healthcare organizations can cultivate a competitive lead by developing superior operations using a strategic perspective. In clearly demonstrating the "how-tos" of effectively managing a healthcare organization, this new edition also addresses the "why" of providing quality and value-based care. Comprehensive and practice-oriented, chapters illustrate how to excel in the four competitive priorities - quality, cost, delivery, and flexibility - in order to build a cumulative model of healthcare operations in which all concepts and tools fit together. This textbook encourages a hands-on approach and integrates mind maps to connect concepts, icons for quick reference, dashboards for measurement and tracking of progress, and newly updated end-of-chapter problems and assignments to reinforce creative and critical thinking.
Michael R. Waldrum, MD, MSc, MBA, currently serves as chief executive officer of Vidant Health, a nine hospital integrated delivery system affiliated with East Carolina University in Greenville, North Carolina.
Springer Publishing is a uniquely responsive healthcare education and exam prep company specializing in nursing, social work, and behavioral and health sciences education, certification, and licensing exam prep materials. In collaboration with expert authors and educators, we create engaging and accessible digital and print textbooks, clinical references, exam prep tools, instructor resources, and journals. We are champions of growth in these professions, knowing that our work together advances careers, improves outcomes, and impacts lives.
This book reflects on the key decisions to be made in operations management. There are no perfect answers, and every situation will involve different decision-making criteria. Furthermore, most decisions are not independent, meaning a choice made on subject A will have impacts either currently or in the future on subject B. The decision-making process is interlaced and great operational leaders understand the connectivity and can anticipate the impacts of their choices across organizational boundaries. My hope is that this text will provide you with some models and examples for decision making into the operational environment and by engaging in this course, you are better prepared, more confident, and most importantly, you have increased passion and eagerness to advance your career as an operations manager.
Comprising the management of creating goods and delivering services to customers, operations management plays an essential role in the success of any organization. This book discusses the main areas of operations management, such as the design of the operations system, including product, process and job design. It also covers the management of operations, including lean operations and supply chain management.
1. Introduction 2. Operations Strategy 3. Process Types 4. Process Layout Types 5. Facility Design: Supply, Capacity and Location 6. Process Technology 7. Product and Service Design 8. Process Design 9. Job Design 10. Operations Planning and Control 11. Capacity Management 12. Inventory Management 13. Lean Operations 14. Enterprise Resource Planning 15. Supply Chain Management 16. Project Management 17. Quality 18. Performance Measurement and Improvement
Andrew Greasley lectures in operations management and simulation modelling at Aston Business School, Birmingham, UK. He is a renowned textbook author that has taught at numerous institutions across the UK, Europe and Africa.
VMware is announcing the End of Availability (EOA) of VMware vSphere with Operations Management Enterprise Plus edition, effective February 1, 2019. Moving forward, the VMware vSphere line up will consist of vSphere Standard, vSphere Enterprise Plus and vSphere Platinum editions.
After October 15, 2018, existing vSphere with Operations Management Enterprise Plus licenses will be fulfilled to VMware vSphere Enterprise Plus and VMware vRealize Operations Standard. This will result in a nominal increase in Support and Services (SNS) costs at the time of the next renewal for customers. This fulfillment will also apply to any new purchases of vSphere with Operations Management Enterprise Plus before end of availability on February 1,2019.
VMware vSphere Platinum is the latest edition of vSphere that natively integrates the capabilities of VMware AppDefense with VMware vSphere to secure applications, infrastructure, data and access. By providing a security policy that is built into the hypervisor and powered by machine learning, vSphere Platinum will provide detailed visibility into VM and application context. IT infrastructure teams will be able to avail rapid threat detection and remediation and a reduced attack surface while maintaining existing workflows and tools. By offering a single source of truth, vSphere Platinum will help foster better collaboration between the IT infrastructure and the security and compliance teams.
For customers looking to implement such a native security policy, an upgrade to vSphere Platinum is optimal. For a limited time, customers can avail a 50% promotional discount on upgrading their vSphere Enterprise Plus component licenses of their vSphere with Operations Management Enterprise Plus bundle to vSphere Platinum. Additionally, they are also eligible for $10,000 worth of credits to use for a VMware Cloud on AWS hybrid cloud deployment , when purchasing 5 or more licenses of vSphere Platinum.
Customers can unleash the full power of self-driving operations by upgrading their vRealize Operations Standard component licenses of their vSphere with Operations Management Enterprise Plus bundle to VMware vRealize Suite or vRealize Operations Advanced. This will provide capabilities such as automated performance optimization, customizable dashboards, fine-grained cost analytics and unmatched extensibility. Customers would also benefit from vRealize Log Insight for 360-degree troubleshooting. These upgrades are eligible for a limited time 50% promotional discount.
If done in conjunction with the vSphere Platinum upgrade, the vRealize upgrades are eligible for a 65% promotional discount. This is an excellent opportunity to secure your infrastructure and optimize for operational efficiency with industry leading best of breed solutions.
Prof. Dr. habil. Dmitry Ivanov is professor of Supply Chain Management at Berlin School of Economics and Law. He has published extensively in international journals and is author of the book "Adaptive Supply Chain Management" published by Springer in 2010.
Prof. Dr. Alexander Tsipoulanidis, MBA is professor for Operations Management at Berlin School of Economics and Law. He has more than fifteen years of practical experience in factory planning and operations management. His teaching and research interest focuses on lean production and operational excellence at the time of the digital transformation.
Prof. Dr. habil. Jrn Schnberger is professor and chair for transport services and logistics at Technische Universitt Dresden, "Friedrich List" faculty of transportation and traffic sciences. He has published several papers in international journals and is author of the book "Model-Based Control of Logistics Processes in Volatile Environments" published by Springer in 2011.
The 5th edition of Operations Management continues to incorporate more of a business/qualitative focus with less emphasis on a quantitative presentation to OM. This new edition is focused on offering more problem solving hints and tips as part of the solution to most examples and solved problems throughout the book.
New content changes include an increased coverage of sustainability. Each chapter has a new section that features information on how sustainability is impacting the topic of that chapter. There is a new second virtual case on Healthcare and operations management. More coverage of technology and technology examples via operations and supply chain management as well as many new/current examples such as JIT and how the automotive industry/supply chain was disrupted from the Japan earthquake.
Content Updates. The Eighth Canadian edition received an extensive revision with each chapter reflecting the latest developments relating to the concepts. This includes updated figures, statistics and examples. A number of chapters introduced new sections to highlight brand new topics such as Six Sigma, DRP, risk and resiliency in the supply chain and many more.