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Lola Maroun

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Aug 5, 2024, 1:52:50 AM8/5/24
to braminywve
Ive had a similar problem a few weeks ago (Pandora unpausing when I didn't ask it to), but it didn't happen as often as others commented above. However, I think it stopped on its own but with with a new problem in its place. When I have Pandora closed, a notification saying, "Unknown by Unknown" pops up on my notification screen and I cannot get rid of it. I tried uninstalling and reinstalling the app, and it still persists. How may I solve both of these problems should the both continue?

Following a thorough review by our engineering team, we've determined this behavior is not exclusive to the Pandora app and is instead dictated by the Android operating system as of Android 13, part of an effort by Google to allow users to resume playback more easily from their most-used media services.


(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)Additionally, can you send over a bit more info about your device?


It looks like you've already been in touch with a member of our support team via email. They've gone ahead and reported this on your behalf to our tech team. We appreciate your patience while this is being looked into.


I looked in both my phone and computer for the community tab, and it looks like I cannot find a place to attach an image to show a screenshot. Are you sure I could not email the screenshot and phone info? I feel more comfortable sending the phone info there, not in the public place.


I'd like to chime in to say I'm experiencing the same problem. Android phone, launch from car already disabled, persistent notification from Pandora saying Unknown song by unknown artist over a black background. If I open Pandora to play music, the notification displays the correct information, and then it goes away once I close Pandora. Two or three seconds later, the notification comes back, with the Unknown message.


I usually am using cellular data. I can try using just Wifi to see if it fixes itself. The only pattern I am seeing is when the app is closed, the notification pops up and I'm unable to remove it without using Pandora again.


The app isn't running as it is. It's part of the background running apps. Unless you have developer settings enabled you can't stop pandora from using background resources. It does so when Bluetooth or wifi is enabled. This is done in order to quickly communicate with known wifi and Bluetooth accessories. That notification is part of background services to allow you to quickly open the app and immediately connect to accessories. Removing the notification does nothing to background services. As of yet, I've noticed no change in battery, with or without the notification.


I've been having the same problem for weeks now and it is incredibly annoying. However, I have managed to find a temporary fix. Whenever you exit the Pandora app and the notification pops up, go into the app's settings and press the "force stop" button. It gets rid of the notification for me, but I have to do it every time I exit Pandora, hence it being only a temporary fix. At the very least it stops me from going crazy because of the constant notification. Hope this helps a little bit!


My screenshot looks exactly like Lost-In-Sedona's on the bottom. To cope until it gets fixed, I have the notification minimized. It's not big anymore and not a pop up on the top part of my screen where notification icons would be but it's still there in the notification screen. Has someone been able to recieve my android info from the email? As I had mentioned previously, they directed me back to here.

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