[BPO Training] Learn Speaking Skills - III

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Vachak

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Apr 18, 2009, 6:12:14 PM4/18/09
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Verbal Skills – Be Simple & Clear

Be simple and clear!
Don’t ramble
Stop to think if you need to
Example one: Dan Quayle celebrates democracy
Example two: Dan Quayle trying to say “A mind is a terrible thing to waste”

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For Lessons on Listening Skills - Click on http://groups.google.com/group/bpocallcentertraining/web/listening-skills?hl=en - or copy & paste it into your browser's address bar if that doesn't work.
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For Lessons on Voice & Accent - Click on http://groups.google.com/group/bpocallcentertraining/web/voice-accent-training?hl=en - or copy & paste it into your browser's address bar if that doesn't work.

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Posted By Vachak to BPO Training at 4/19/2009 03:36:00 AM
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