[BPO Training] Learn Speaking Skills - V

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Vachak

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Apr 18, 2009, 6:24:09 PM4/18/09
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Vocal Skills : Play your voice


Project & resonate your voice
No “UM”s and “ER”s. (Pause instead)
Tools: silence, loudness, intonation, speed


“You are right. I am wrong.” – Stalin to Trotsky


“Ask not what your country can do for you; ask what you can do for your country.”-- John F. Kennedy


“I welcome this kind of examination, because people have to know whether their president is a crook. Well, I’m not a crook.”-- Richard M. Nixon

Don’t overdo it!!!

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For Lessons on Listening Skills - Click on http://groups.google.com/group/bpocallcentertraining/web/listening-skills?hl=en - or copy & paste it into your browser's address bar if that doesn't work.

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For Lessons on Voice & Accent - Click on http://groups.google.com/group/bpocallcentertraining/web/voice-accent-training?hl=en - or copy & paste it into your browser's address bar if that doesn't work.



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Posted By Vachak to BPO Training at 4/18/2009 09:21:00 PM
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