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Rachelle Kun

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Aug 2, 2024, 10:33:14 AM8/2/24

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Never heard of that happening. See the charge on my credit card each month reliably, even manages to go thru when I am over my limit on the card so something weird that they never emailed that it failed.

I had netflix magically change the active plan I was on. Cant remember the details exactly, it was around the time they put prices up, I magically ended up the the "premium" plan, instead of "standard" that I've had forever.

If you're using some sort of unblocking service (don't discuss services please in public) then ensure you're setting up billing in NZ dollars by logging into your Netflix account on a device without your unblocking. The unblocked content will work without issues and you'll continue to be charged in $NZD. If you change plans (upgrade / downgrade) or change credit card then ensure you do this from a standard NZ IP without the unblocking service.

I suddenly has Netflix stop working/cancel also just today. Looks like my credit card expired at the end of 2017 and Netflix never sent a notification email (or email was never received). I talked with Netflix and they, of course, said they have no issues but this may be the root cause for a number of others too. Restarting subscription may require a a change of password, new plan selection and then updated credit card info. Happy viewing.

So I cancelled my Netflix subscription on the netflix website but after that, whenever i tried to download new apps on my ipad it always said payment method incorrect which makes no sense because i am not buying anything or subscribed to anything so it does not matter that there is no money on my card. 4 months later i am sick of this "payment method incorrect"nonsense to i made sure my card had enough money and tried to download my items again. i was then charged for Netflix. i received the notification on my phone reference Itunes but i received no email with a receipt and the charge is not even on my purchase history. i tried to sign in to netflix again to check if it still cancelled and i was asked if i wanted to have a new streaming plan - this just proves that my membership was cancelled but on my subscriptions in my settings it just says expired. Even my netflix account has no record of any billings after i cancelled my account

Regarding Netflix, you mentioned cancelling the subscription through the Netflix website. Have you checked for any subscription through your Apple ID account? If not, use the steps in these links to check for any subscription that may be active: