Hello I'm having two issues with my Samsung galaxy Z Flip 3. I've only had the phone 5 months now and the screen cover is starting to crack at the fold and there is a lifted spot on the right have side that I can feel and hear make a slight popping sound when I move my finger over it. Second issue is the phone now shuts off when I fold it unless it is hooked to it's charger. I've done a wipe and factory reset and the problem was not fixed. At this point the phone is unusable as intended. What are my options?
I also had the same problems and I've only been using the phone for about half a year. In addition, the glass on the fold of the inner screen started to come off, on both sides. Although I am a loyal user of Samsung phones, this model disappointed me.
Mme problme. Je possde le Z3 depuis avril, il fonctionnait parfaitement or ce matin il tait teint lorsque je l'ai ouvert. J'ai eu tout d'abord du mal le relancer puis, lorsque je l'ai referm, j'ai constat qu'il s'tait nouveau totalement teint. J'ai pass la journe avec le tlphone ouvert pour pouvoir m'en servir. Aprs avoir lu un commentaire sur internet j'ai pu vrifier le fait que lorsqu'il est branch sur secteur il ne s'teint pas lorsqu'on le plie. Bref, pour l'instant je cherche le dcharger totalement pour tenter de "recalibrer" la batterie, certains commentaires laissant penser que cela pourrait tre l'origine du problme, ce dont je doute puisqu'il fonctionne parfaitement ouvert, mais bon .... en l'absence de toute information de Samsung on essais un peu tout ce que l'on trouve hormis le reset usine qui ne sert manifestement rien si l'on en juge par les tmoignages de ceux qui ont essay. A noter que la trs grande majorit des commentaires dnoncent l'incurie du service aprs vente Samsung et conseil mme de passer son chemin lorsque c'est possible.
I am having the same issue. Because of the scrach on the back side of the hinge the Samsung also doesn't accept the warranty. I also attach the photo of a scracth so you can se it what is the problem. I have this scratch about 6 months but the phone is having this issue now, so in my oppinion this scratch has nothing to do with this problem. I am also very disappointed with Samsung response.
For now I am havng the phone connected to the power bank all the time and it works fine but this is not a permanent solution.
I recommend everyone that have this model of phone that you take the insurance, because I doubt that anyone phone that is older than one year is without a scratch.
Same problem for the last 2 months. Randomly worked for 3 weeks and stopped again. Samsung doesn't have a solution apart from changing the entire screen and doesn't acknowledge warranty for a slight 0.5 cm chip along the edge of the hinge.
Hi got new galaxy flip 3 direct from Samsung tried using my 25w official Samsung plug but it refused to charge past 53% battery then phone kept buzzing every 2/3 seconds but used a 18w plug and works perfectly anyone else had same problems
@Dartmouth: I'm sorry to hear that you've encountered this issue. Where did you purchase the 25W plug adapter from? The Galaxy Z Flip3 features 15W fast charging, and 10W wireless, however the 25W plug should still charge at the speeds that the device is capable of. If you head to Settings > Battery and Device Care > Battery > More Battery Settings, is Super Fast Charging an option here and, if so, please toggle this off, leaving Fast Charging enabled to see if this helps.
d3342ee215