Help with AppletContext.showDocument() method
middlec
My company is having trouble with the AppletContext.showDocument()
method.
Our web site (http://www.cengraving.com) allows you to design layouts
for engraved items like plaques and name plates. The design feature
displays a real-time proof of the layout using applet technology.
However, some of our users have reported problems with a button that
invokes the showDocument() method. Usually clicking the butto is
supposed to result in the browser displaying a new page, but with a few
users, clicking the button does absolutely nothing. From what we can
infer, it appears like the browser is ignoring the showDocument() call.
In case anyone is curious enough to play with the feature, the button
in question is the "Add to cart" button.
>From my research, some people ascribe the problem to pop-up blocker
functionality with the Google toolbar or with IE. Yet this doesn't
seem to be the problem with our users. No one who's reported the
problem has had his/her pop-up blocker enbled, yet the showDocument()
method still isn't working properly.
Does anyone have any suggestions????
Your help and advice would be deeply appreciated, as we are completely
stumped.
Thanks,
Clarence
Customized Engraving
http://www.cengraving.com