Delphi 2007 Installation Problems
Fulvio C.
and Jebus am I regretting that decision.
I bought the ESD delivery package and promptly installed Delphi 2007.
Worked beautifully and all was well with the world.
I then wanted the Update and from what I read on the newsgroups it
seemed the best thing to do was to download the ISO image. Which I did
and promptly burned to a DVD. I uninstalled Delphi, and fired up the
installer from my shiny new DVD. All was going well until it asked me
to register. Since I just wanted to get on with it and not do this
right away, I decided to cancel the registration wizard. Big mistake
-- that's when all hell broke loose. AV upon AV and every OK click
would generate another AV so I had to kill the installer from the Task
Manager. Of course, when I tried to run Delphi, it would just hang --
nothing on the screen.
So I uninstalled completely and redid the install. This time I let the
registration wizard do its thing and I got further but again an AV on
the last screen. I killed the wizard again. Tried to run Delphi but
again no go.
So I decided to run the Repair facility and wonder of wonders, it
worked! Well, it worked for one run anyway. As soon as I closed Delphi
and started up again, more AVs and now I can't get into Delphi any
more.
FWIW, here are the AVs I get when I try to run Delphi:
First, an AV: "Access violation at address 2003178E in module
'rtl100.bpl'. Read of address 00000008."
Click OK, then: "Exception EPackageRegistrationException in module
coreide100.bpl at 000F3099
Registration procedure, Pasreg.IDERegister in package c:\program
files\codegear\rad studio\5.0\bin\delphide100.bpl raised exception
class AccessViolation: Access violation at address 7C910C3F in module
'ntdll.dll'. Read of address 0541FFE5. Do you want to attempt to load
this IDE package the next time CodeGear Delphi for Windows is run?"
Click YES, then an error: "List does not allow duplicates
($05EAD944)."
(BTW, if I click NO, Delphi WILL start but it's useless as all the
design stuff is missing.)
Clock OK, and Delphi hangs. Nothing on the screen and bds.exe is in
task manager.
This is all on a brand new machine with a fresh XP (Media Center)
install. My old one died and I thought this would be a great
opportunity to start fresh with the latest Delphi. I hardly have
anything installed on this machine.
This is totally unacceptable. I've wasted way too much time, effort
and hair on a task that is supposed to be brain-dead simple --
installing an effing program. I just can't believe this crap. Delphi 7
was so much nicer.
Can someone, ANYONE, PLEASE tell me how to fix this? Or, failing that,
tell me how to get my money back? And my hair?
Nick Hodges (CodeGear)
> Can someone, ANYONE, PLEASE tell me how to fix this? Or, failing that,
> tell me how to get my money back? And my hair?
I'm really sorry that you are having problems with your install.
You say that you can run Delphi, but it fails to do anything at all
without an AV? Is that accurate?
Second -- when you say "Clean" machine, what exactly do you mean -- do
you mean you've just installed the OS within the last few days?
--
Nick Hodges
Delphi Product Manager - CodeGear
http://blogs.codegear.com/nickhodges
Sue DeNihm
<nick....@codegear.com> wrote:
>I'm really sorry that you are having problems with your install.
>
>You say that you can run Delphi, but it fails to do anything at all
>without an AV? Is that accurate?
>
>Second -- when you say "Clean" machine, what exactly do you mean -- do
>you mean you've just installed the OS within the last few days?
Nick,
Yes, that's correct. Can't run Delphi -- AVs as described and then
nothing (but bds.exe shows up in the task manager).
I got this machine on the weekend so yes -- last few days.
As I said, the initial D2007 download ran great. It's just the update
that seems to have hosed everything. And, quite frankly, without the
update this thing is useless to me.
Fulvio.
Fulvio C.
the office -- I'm not Sue.
Nick Hodges (CodeGear)
> As I said, the initial D2007 download ran great. It's just the update
> that seems to have hosed everything. And, quite frankly, without the
> update this thing is useless to me.
Well, I can't say what happened. I suspect you are going to have to
uninstall, delete everything, and start again. I'm sorry.
This article has more information:
http://support.codegear.com/article/36612
It's for a different problem, but describes how to clean your machine
for a reinstall.
Fulvio C.
<nick....@codegear.com> wrote:
>Well, I can't say what happened. I suspect you are going to have to
>uninstall, delete everything, and start again. I'm sorry.
>
>This article has more information:
>
>http://support.codegear.com/article/36612
>
>It's for a different problem, but describes how to clean your machine
>for a reinstall.
Well Nick, I've tried everything in that article and a whole bunch
more all to no avail. I must have re-installed from scratch about 6-7
times yesterday (thank God for Norton Ghost). Always the same
thing...an AV at the final step of the installation when I click the
Finish button on the registration wizard. Then can't run Delphi.
I thought I'd start anew today and try installing it on my old Dell
that's been relegated to file sharing duties here at the office. And
much to my surprise (and delight), it all worked fine!
So, I guess the question is: What's different between these two
computers? The Dell is a Pentium 4 while the Compaq (my new machine)
is an AMD64 (but I'm using a 32 bit XP). Also, the Dell is running XP
Pro whereas the Compaq is running XP Media Center. Could any of these
items make a difference? Has your installer been tested on AMD64
machines? Or with Media Center?
As I write this, I've had a thought. The other difference between
these two machines is that I already had Delphi 7 installed on the
Dell. The Compaq had nothing. Seeing as I bought the Delphi 2007 Pro
Upgrade package, could this be causing the registration wizard to
choke at the end? Although I would certainly expect the installer in
this instance to do something a little more elegant than hosing my
machine.
I'll try to install Delphi 7 first on the Compaq to see if this fixes
the problem. If it doesn't work, I guess I'll just go back to D7 and
be done with this mess.
Fulvio.
Bernaert Dominique
I had the exact same problem on 2 machines when trying to install on Vista
business, this was before the service pack, clean machines, no other
software installed.
I have been trying for 2 days, running as administrator, with and without
UAC, posted a message to support for the problems.
I had to go back to xp on the 2 machines because I couldn't waste any more
time on this.
Codegear contacted me concerning this problem with further questions, but I
was already back on XP.
I can't understand that a product that is supposed to run on Vista gives so
much problems, the time I've wasted :(
It has something to do with the registration wizard and maybe in combination
with the license key?
I've tried to install once with the key of another employee and I didn't get
the problem then, but I need to use my own key.
If you get a solution, please share it with me, because ultimately I want to
migrate to .net :(
Dominique.
"Fulvio C." <nob...@nowhere.com> schreef in bericht
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Fulvio C.
Sorry to hear of your problems; although I guess it's true what they
say -- misery does love company. :)
I agree that the problem definitely lies in that retarded
registration wizard.
And I was actually thinking of going to Vista to help solve this
problem but if you're having the same problem under Vista, well there
goes that idea.
You're thinking of migrating to .Net? Well I'm thinking of migrating
to Visual Studio. If it weren't such a big job to port our projects,
I'd do it in a heart-beat. I've had it up to here with BorGear
incompetence.
Bernaert Dominique
that.
I still believe Delphi is an excellent product and I keep believing in
CodeGear, but this is something that shouldn't happen.
If you are not even able to install a product on a platform that is supposed
to be supported, you're a long way from home :(
Dominique.
"Fulvio C." <nob...@nowhere.com> schreef in bericht
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Nick Hodges (CodeGear)
I'm really sorry you've been having trouble --
Does the troublesome machine have /any/ previous licensing information
on it? I'm trying to figure out why things would fail in the
registration process -- that's a fairly straightforward, simple system.
Fulvio C.
<nick....@codegear.com> wrote:
>Fulvio --
>
>I'm really sorry you've been having trouble --
>
>Does the troublesome machine have /any/ previous licensing information
>on it? I'm trying to figure out why things would fail in the
>registration process -- that's a fairly straightforward, simple system.
No, as I've said several times, this is a brand new machine. Every
time I re-install I restore a Ghost image of my main partition so I
get no 'debris' from a previous install complicating things.
Well, I tried installing D7 first and still no go. Still get the AV
when I click Finish in the reg. wiz. So I killed the wizard and the
bds.exe in the task manager and tried running D2007 and same thing --
no Delphi. I walked away in frustration, uttered a few choice words
which I won't share, threw my arms in the air and went to lunch. When
I came back an hour and a half later, imagine my surprise when I found
D2007 resplendant in its full glory on my monitor! I said ti myself I
said "Fulvio, this is too good to be true." So I closed Delphi and
re-started it and betcha-by-golly it really is working. Finally, an
end to this ordeal.
WTF? Well, I'm not looking a gift horse in the mouth.
To Dominique and others experiencing this problem, maybe this is the
solution. The first run after the wizard fails could take up to an
hour and a half to start. So be patient;once it does start, it seems
to be ok. *shrug*
BTW, I apologize for the harshnes of the last paragraph in my last
post. Just a lot of frustration speaking. BUT THIS SHOULD NOT BE
HAPPENING! I strongly suggest you improve your installation QA.
Fulvio.
Nick Hodges (CodeGear)
> BTW, I apologize for the harshnes of the last paragraph in my last
> post. Just a lot of frustration speaking. BUT THIS SHOULD NOT BE
> HAPPENING! I strongly suggest you improve your installation QA.
I agree -- it shouldn't happen. I'm sorry it did.
I can assure you that we ran literally thousands of installs -- but we
can't test on every machine and every configuration.
I'm glad you got it all running, and I'm sorry that you had these
troubles.
Fulvio C.
<nick....@codegear.com> wrote:
>I agree -- it shouldn't happen. I'm sorry it did.
>
>I can assure you that we ran literally thousands of installs -- but we
>can't test on every machine and every configuration.
>
>I'm glad you got it all running, and I'm sorry that you had these
>troubles.
Nick,
I have some more information that might help you track down this
problem (I'll do whatever I can to help kill this bug).
After D2007 started working, I (stupidly) decided to uninstall D7 as I
didn't think I needed it anymore. And yes, you guessed it, all the AVs
came back when I tried to run D2007. So I re-installed D7 and yes, you
guessed it again, it all started working again.
I think this problem is clearly related to how you setup and/or check
your licensing.
Fulvio.
Nick Hodges (CodeGear)
> I think this problem is clearly related to how you setup and/or check
> your licensing.
Very, very weird. In theory, the two should have /nothing/ to do with
each other. I'll ask about it.
Thanks very much for getting back to us with that.
Bernaert Dominique
I've now installed the dvd on a third machine, actually a macbook pro
running Vista on a second partition and I'm having the same problem again.
I seriously think this has something to do with the serial number.
I can't imagine not being able to install this version on 3 different
machines.
Dominique.
"Fulvio C." <nob...@nowhere.com> schreef in bericht
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Bernaert Dominique
This is a clean vista 32-bit business, nothing else installed.
Dominique.
"Bernaert Dominique" <dominique...@pandora.be> schreef in bericht
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Fulvio C.
<dominique...@pandora.be> wrote:
>Fulvio,
>
>I've now installed the dvd on a third machine, actually a macbook pro
>running Vista on a second partition and I'm having the same problem again.
>I seriously think this has something to do with the serial number.
>I can't imagine not being able to install this version on 3 different
>machines.
>
>Dominique.
I think you're right -- the licensing is probably what's causing all
this mayhem. Have you tried installing Delphi 7 on that machine? I
know it sounds non-sensical (and it is) but for whatever reason, it
seems to have worked for me.
I know Nick has said that they've tested this installer thousands of
times. But, IMO, I think the main problem CodeGear needs to deal with
is that they have too small and too insular a testing program. They
should have a much broader beta and even open it up to the public the
way that Microsoft does. A bunch of test machines and a small group of
select customers to test your software does not produce good results.
And although I've got it working, it's clear even after only a few
days' use that this product is still a little rough around the edges.
Nothing I can't handle, but still a little rough. With D2007 I always
feel like I'm walking on egg-shells and I often find myself yearning
for the rock-solid stability of Delphi 5 and Delphi 7.