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Support Ticket System - Knowledge base software
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michael moody
Feb 27, 2012, 4:56:15 AM2/27/12
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Dynamically route and assign help desk tickets to any specific
technician or group of technicians using your organization's business
logic; based on ticket categories, technician skill set, location,
department, technician availability and work load balance.
knowledge base software | knowledgebase software
technician or group of technicians using your organization's business
logic; based on ticket categories, technician skill set, location,
department, technician availability and work load balance.
knowledge base software | knowledgebase software
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