Product: Select your product from the drop-down list. The product name is usually located on the back or bottom of your product, such as 'Logitech Cordless Desktop EX-110' in the case of the Logitech EX-110 Keyboard.
PID or S/N: The PID is used on all current Logitech products and replaces the older serial number (S/N) system. Depending on the product family the PID or S/N can be between 4 and 11 digits such as LZ547BJ in the case of the G-7 Gaming Mouse.
Keyboards/Desktops: For Keyboards and DEsktops, the PID is usually to be found on the bottom of your keyboard, usually in the same area as the Model Name and Part Number. A sample keyboard PID would be something like SC54701. Directly above it will be located the Part Number for your keyboard. This is an 10-digit number, usually in the form of the following example 867670-0403. A current North American product always ends in 0403, while a European, Japanese or other regional product would end in a different four-digit code.
Mice/Trackballs: Mice and trackballs usually will have the PID and/or serial numbers located inside the battery compartment for cordless mice/trackballs and on the body of the device for older or non-cordless devices. Most trackballs pre-date the PID system and so will not have PIDs. Instead, they will usually have a serial number (S/N) located on the bottom of the device. Serial numbers are to be entered in the PID field if there is no PID. They usually will follow the format of the example here- LZS44500643. The Part Number will follow the format defined earlier save that trackballs' last four digits have no meaning as to region. The example we are using is from a Cordless Optical Trackman and is 804378-0000. Mice will often have the PID and Part Number inside the battery compartment and this information will be found on a black tag together with the Model Number..
Gaming Devices: Gaming devices vary depending on what type of gaming device is in question. However, the part and model number information will be on the body of the device in most cases.
Cameras: Current Logitech video devices have a black tag located at the end of the USB cable. This tab holds information that is specific to your camera model. To verify the part number of your camera please follow these steps
Harmony Remotes: On the remote controls the PID, M/N and P/N number is either located on the underside of the battery cover or within the battery compartment. A sample PID number is LZ544B700CG, a sample P/N is 866165-0000 and a sample M/N is R-RG7. Please note that some Harmony remote controls may not have a PID, M/N or P/N listed.
Speaker Systems: On speaker systems this informtion can be found on a label that is attached to a component of the speaker system. Please note than more than one PID, P/N, or M/N may appear on a speaker set (e.g. there may be a label on both the control pod and the subwoofer with unique information.) As a general rule the label can be found on one or more of the following locations:
Operating System: The operating system of your computer can easily be found. If you are running a Windows-based OS, you will need to right-click on the 'My Computer' icon in the upper left corner of your screen, (see Figure 2). If you are using XP's default view, then go to Start>My Computer and right-click as shown in Figure 3. You will then select 'Properties' and the resulting screen in Figure 4 will appear. The operating system version will be in the red-highlighted area.
Software Version: The easiest way to find the version of the Logitech software you are running is to go to the Windows Control Panel and find Add/Remove Programs. To do this, click Start>Settings>Control Panel>Add or Remove Programs. Once this window appears, then you will then scroll though all the installed porgrams until you have located the Logitech software for your device (Logitech QuickCam fo Cameras, SetPoint, MouseWare or iTouch for keyboards/mice and Logitech Gaming Software/Logitech G-Series Keyboard Software for controllers or the G-series gaming keyboards. You will then click on the 'Click Here for Support Information' link and the version of your Logitech software should immediately display.
I have tried getting help from MS, but nothing comes up in the forums or KBAs. I called support but that has only amounted to 2hrs hold time. Everything I search shows results for people trying to use a mouse with a different receiver and that is NOT my goal.
I just pulled out a Microsoft Wireless Mobile Mouse 3500 that I had handy and after checking all the numbers I could find on the mouse and the USB receiver, the only matching info on them was an FCC ID number. None of the other information was even close on the two items. Not sure if that helps, but it might point you in the right direction.
After thinking about this for a bit here, I realized that so many of the wireless devices now use unifying receivers and can be matched to different receivers. That would make be believe that the ID numbers would not have to match. Not sure how Microsoft deals with this as I have only worked with Logitech unifying wireless items. Logitech has a small software package that allows you to connect wireless device(s) to a receiver and then that receiver holds onto the device that was connected.
Just a note on the Logitech ones. If you buy a singular mouse it normally does not have a unifying receiver, that receiver is linked to that mouse only. The way to tell is the unifying receiver has an orange * on it.
I just read somewhere that, for example on the Logitech LX-501 keyboard, the Insert is on one of the round blue buttons (next to the function keys). On some Microsoft keyboards one needs to hold down some Fn-key and press PrtScr.
My answer is very specific to one particular situation. It will not necessarily work in other situations. I have a Logitech k750-mac solar wireless keyboard. I am running on a MacBook Pro accessing a Windows 10 desktop remotely. In this situation, I use the Shift + number-pad-0 key. But it only works with some software! Furthermore, I suspect the answer to this question will be more or less a table of situations with solutions specific to those situations, rather than a general solution.
On a small laptop, like the new HP G5, you have to activate the NumLock to access the numbers pad, then use shift + 0.It is not written, but it works to activate and deactivate this stupid feature.
the most important info you left out the model # of the keyboard, so YOU can look up if it is computable with a LOGITECH UNIFYING Dongle ( that is the name of the little USB thing ) if it is then YOU go purchase one, PLUG IT IN and it will find your keyboard if you dont want to do that then chuck it in the Garbage and get a new one.
Now if you don't have a power switch on the keyboard, you already know that this is not a supported keyboard. List the model number of your keyboard, not the name of it if these instructions don't work.
Switching my keyboard on and off is not triggering the pairing to happen. Is there some button you have to hold down or something? Since the keyboard works with 2 USB receivers it has to have some way of binding the two different USB receivers to mark them as 1 or 2.
I have a MK320 Keyboard and i lost its nano receiver. I tried using the unifying receiver and it is not compatible. Please let me know how to find a receiver for this. Also please let me know if there is a combo mouse for it such that i can buy that and reprogram the keyboard with that nano receiver that comes with the mouse.
Installing a new hard drive, and I want to check for driver updates, but it needs my serial number. Unfortunately, I don't see the sticker anywhere on the case and the Ctrl+Alt+S keyboard command is not causing the System Information box to pop up. Aggravatingly, I've had that box pop up randomly over the last few months for no apparent reason, but the one time I need it, it won't come up!
And I can't talk to a live agent, because you need a serial number to connect, soooo....
I fought with my brand new iPad and Slim Folio for hours trying to pair them. I downloaded both manuals, read dozens of posts, and was ready to ship the whole sorry lot back. I have keyed in the code given on the iPad on the keyboard at least 30 times to no avail. As a last resort, I started playing with the keyboard: press the blue tooth key first, press it after the code, press and hold the blue tooth key, press the key with the keyboard icon, etc. etc. Finally, I keyed the code and pressed the enter key, and it paired up! I have paired up lots of devices, and I do not remember the last time I had to press Enter. If I have done it, I am sure the directions were clear: key in the code and press Enter. The Logitech directions, and I quote, were:
I was told to enter it on the Slim Folio, not on the iPad, clear enough. One would think that the geniuses at Logitech and Apple could have added a simple "followed by the Enter key" to their directions! And yes, following on an earlier post, the iPad continues endlessly to search for other devices, I only hope that the spinning wheel has a good tire on it!
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