DocuSign Email Delivery Status Notification (Failure)

[dse...@docusign.net]

Sean Tori <boardches...@googlegroups.com>:

Documents you sent for electronic signature could not be delivered to this
email address:

"Jane Doe" <ja...@gmail.com>

The destination email system provided this error message:

smtp; 550-5.1.1 The email account that you tried to reach does
not exist. Please try 550-5.1.1 double-checking the recipient's email
address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1
https://support.google.com/mail/?p=NoSuchUser 78si2199109ioz.124 - gsmtp

For more information about the failure, please see the attached email message or reference DocuSign's knowledge base to interpret this error code.

If the email address is incorrect, follow these steps to correct it and resend the notification.

NOTE: If you cannot correct the envelope, you can void it and create a new one. If you are not the sender of the envelope, contact the sender and ask them to correct it.

1. Log in to your DocuSign account.
2. Locate the sent envelope.
3. Click the drop-down menu for the envelope and select Correct.
4. Correct the email address.
5. Finish correcting the envelope as usual to resend it.

If you need further assistance, please contact us at sup...@docusign.com

DocuSign, Inc.