Job Title : Business Analyst
Location : Charlotte, NC
Duration : 6-12 month contract
Job Description:
Bachelor’s degree or foreign equivalent required. Will also
consider one year of relevant work experience in lieu of every year of
education
Working with Business owners, developers and IT Team to
collect the requirements
Work with IT Team to understand technical aspect of the
system
Translating Business requirement to IT / Technical
requirements
Writing formal functional and non-functional requirement
specifications
Good knowledge of IVR Technologies, Avaya Experience Portal,
Nuance Speech Engine, Java, J2EE, Web-services
Telecom and Cable domain preferred
Experience in various billing systems
Database knowledge – Oracle, RDBMS
Minimum 3 years’ experiences in Business Analyst roll for
large scale enterprise
IVR.