JB1730156 - Requested Documentation

[Cooley, Makailah]

Good afternoon BLC

This is an outstanding invoice our team will need pre cons if you do not have any BLC needs to pay this invoice out. We will need a response by EOB today. If no response Aspen will take over and back charge BLC.

 

Thank you,

 

Makailah Cooley

Claims Coordinator

The Aspen Utility Company LLC

 36502 Hempstead Road

Hockley, TX 77447

Makaila...@theaspencompany.com

Phone:713-997-6222

 

[Misty Griffin]

Makailah,

This has been received. Let me see if I can get the precons to you shortly. 

Kind Regards,

Misty Griffin

BLC Infrastructure

(832)986-4613

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From: Cooley, Makailah <Makaila...@theaspencompany.com>
Sent: Wednesday, March 11, 2026 2:04:12 PM
To: blc-team-...@googlegroups.com <blc-team-...@googlegroups.com>; Misty Griffin <mi...@blcinfrastructure.com>; kevinbottomline.co <kevinbott...@gmail.com>; Jennifer Lopez <jenn...@blcinfrastructure.com>
Cc: Anguiano Jr., Simon <sim...@theaspencompany.com>; Miller, Denise <Denise...@theaspencompany.com>; Sandoval, Sylvia <Sylvia....@theaspencompany.com>; Puckett, Symone <Symone....@theaspencompany.com>; Cooley, Makailah <makaila...@theaspencompany.com>; Ham, Janice <jan...@theaspencompany.com>
Subject: JB1730156 - Requested Documentation

 

[Jennifer Lopez]

Adding Ben. 

Thank you,

[Ben Nilles]

Good afternoon,

Since this is the first time we are seeing the actual bill, we request more time to review the specific line items. We previously submitted photos indicating there were no markings for water. We are currently working to acquire additional photos, though this has been delayed due to recent personnel changes.

Could we schedule a meeting to discuss this in person tomorrow or Friday following the business partner meeting?

We appreciate your understanding and are committed to resolving this as quickly as possible.

Thank you,

Ben Nilles

[Cooley, Makailah]

Good afternoon

 

Kevin is aware of the invoice but we can set up a time

 

Thank You

Makailah Cooley

Makaila...@theaspencompany.com

Phone:713-997-6222

 

From: Ben Nilles <b...@blcinfrastructure.com>
Sent: Wednesday, March 11, 2026 3:19 PM
To: Jennifer Lopez <jenn...@blcinfrastructure.com>
Cc: Cooley, Makailah <Makaila...@theaspencompany.com>; blc-team-...@googlegroups.com; Misty Griffin <mi...@blcinfrastructure.com>; kevinbottomline.co <kevinbott...@gmail.com>; Anguiano Jr., Simon <sim...@theaspencompany.com>; Miller, Denise <Denise...@theaspencompany.com>; Sandoval, Sylvia <Sylvia....@theaspencompany.com>; Puckett, Symone <Symone....@theaspencompany.com>; Ham, Janice <Jan...@theaspencompany.com>
Subject: Re: JB1730156 - Requested Documentation

 

You don't often get email from b...@blcinfrastructure.com. Learn why this is important

[EXTERNAL]

[Cooley, Makailah]

Goodmorning BLC

 

++Adding some of my team

Please see response that was sent over from comcast.

 

Thank You

Makailah Cooley

Makaila...@theaspencompany.com

Phone:713-997-6222

 

From: Ben Nilles <b...@blcinfrastructure.com>
Sent: Wednesday, March 11, 2026 3:19 PM
To: Jennifer Lopez <jenn...@blcinfrastructure.com>
Cc: Cooley, Makailah <Makaila...@theaspencompany.com>; blc-team-...@googlegroups.com; Misty Griffin <mi...@blcinfrastructure.com>; kevinbottomline.co <kevinbott...@gmail.com>; Anguiano Jr., Simon <sim...@theaspencompany.com>; Miller, Denise <Denise...@theaspencompany.com>; Sandoval, Sylvia <Sylvia....@theaspencompany.com>; Puckett, Symone <Symone....@theaspencompany.com>; Ham, Janice <Jan...@theaspencompany.com>
Subject: Re: JB1730156 - Requested Documentation

 

You don't often get email from b...@blcinfrastructure.com. Learn why this is important

[EXTERNAL]

 

Good afternoon,

[Cooley, Makailah]

Goodmorning BLC

 

+Adding Tommy -Per request

 

Do we have an update with this ?

 

Thank You

Makailah Cooley

Makaila...@theaspencompany.com

Phone:713-997-6222