Top portion of a chapter is being cut off suddenly

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Gabriel

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Aug 9, 2024, 5:38:07 PM8/9/24
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When I opened the app today, I found that the first heading in a given chapter is completely obscured and the first line of the chapter is mostly obscured (I can just barely see the bottoms of the letters). This has never happened before and I've been using this app for a few months now. Here is what I tried to solve the problem (without success):

-Force stopped the app
-Cleared the cache
-Cleared all app data
-Uninstalled and reinstalled the app
-Restarted my phone
-Deactivated the navigation bar

Has anybody experienced this issue before? Because its onset was so sudden and resetting the app didn't work, is it possible that this is a bug? Thank you.

John 1:6

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Aug 10, 2024, 8:07:05 AM8/10/24
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Same issue, only I cant See the Old and New Testament options to pick where to go.
Must be a bug in new version.

John 1:6

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Aug 10, 2024, 8:07:38 AM8/10/24
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Android App Info
Version: 1.84.04 build 1995
App Identifier: 5f4b88903a66da54

Gabriel

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Aug 10, 2024, 12:51:17 PM8/10/24
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I can confirm that I am experiencing this too. I found that a temporary fix is to swipe left or right to change between the Old and New Testament.

On Saturday, August 10, 2024 at 8:07:05 AM UTC-4 John 1:6 wrote:

Ken Percival

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Aug 11, 2024, 5:59:24 AM8/11/24
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I am also having these problems. This makes the app very hard to use. I hope it gets fixed soon.

John 1:6

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Aug 11, 2024, 7:13:54 AM8/11/24
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Thanks for that tip. That helps in the meantime. 🙂

Suzy

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Aug 11, 2024, 8:21:09 AM8/11/24
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Yes same issue. How do we let BLB know about this issue?

Ken Percival

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Aug 12, 2024, 9:00:44 PM8/12/24
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Looks like it has been fixed today. Great work. Thanks tech people.  Everyone should make a donation now.

Suzy

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Aug 15, 2024, 8:19:27 AM8/15/24
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Thanks tech people. All is back in working order. 
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