Needs internet connection

95 views
Skip to first unread message

dirtydawgj

unread,
Apr 9, 2020, 10:55:58 AM4/9/20
to BLB Android App
App worked fine yesterday. This morning it says that there is no internet. Internet access is working. Fix this please, I don't want to change the to another app.

John Hamel

unread,
Apr 9, 2020, 10:59:26 AM4/9/20
to BLB Android App
Mine works fine on the laptop but neither my phone or tablet will go to the interlinear

Dan Davis

unread,
Apr 9, 2020, 4:29:55 PM4/9/20
to BLB Android App
What OS is your device on?  We've recently changed SSL providers for our hosting content. With the security of the Internet moving forward, we are all being forced to maintain a minimum set of security standards, which inevitably obsoletes our our older devices practically overnight.

-=Dan
Message has been deleted
Message has been deleted
Message has been deleted

Ron at Bethel Farm's

unread,
Apr 10, 2020, 7:01:56 AM4/10/20
to BLB Android App
So what do we do?

dirtydawgj

unread,
Apr 10, 2020, 7:38:41 AM4/10/20
to BLB Android App
Android version 4.4.2
It's a Samsung Galaxy 3

Dan Davis

unread,
Apr 10, 2020, 7:18:46 PM4/10/20
to BLB Android App
We made some changes late last night to help roll back some security settings.  Can you respond to let me know if it is helping or not?

The problem we face is two fold.  Google, along with the culture of the Internet, continue to move forward in terms of security and privacy.  Because of this forward motion, eventually older devices and operating system become obsolete.  For example, Google no longer permits app developers to make calls out to Internet sources through insecure channels.  This means that all Internet traffic must be made to SSL enabled sites.  This is something that we've been doing for some time.  The issue we are facing today is that as we are forced to make updates to server hardware and software, older technologies and methodologies get left behind, and sometimes there is little or nothing we can do about it.

As many of our users know, Blue Letter Bible tries as hard as possible to keep legacy support available as long as possible, but sometimes we're forced to maker a move.  Wit that said, we'll try as hard as we can to see if this recent rash of problems is resolvable by us, with the help and support of wonderful users.

-=Dan

Eric Pement

unread,
Apr 13, 2020, 3:20:43 PM4/13/20
to BLB Android App
Hi Dan. Apps should provide helpful and correct error messages. It should not say "No Internet" if the actual problem is an obsolete or insecure SSL certificate.

Dan Davis

unread,
Apr 13, 2020, 5:18:05 PM4/13/20
to BLB Android App
Eric,

The problem isn't an obsolete or insecure SSL certificate.  The problem is that Android operating systems released 7+ years ago don't know how to establish TLS 1.2 connections.  TLS 1.0 & 1.1 reached End of Life on March 31, 2020.

The problem we're facing isn't just limited to just Android devices or the app.  We're also receiving reports from people using WiFi routers that perform proxy relaying and act as a man-in-the middle for SSL connections that are stuck on pre - TLS 1.2 technology. I've attached an image as an example of my own AV performing as a man in the middle

As a developer for the last 30 years, I continue to find improvements that I could do in my work, especially in error messaging. Today we're going to focus on helping some of these older devices.
  
-=Dan
saved.bmp

Enrho

unread,
Apr 13, 2020, 6:21:25 PM4/13/20
to BLB Android App
App worked fine for an hour this afternoon then stopped working.  Now says I need an internet connection to access NASB and ESV.  Interlinear and Commentaries are just a blank screen but worked earlier today. Android on a LG G3 phone.

Dan Davis

unread,
Apr 16, 2020, 12:13:40 PM4/16/20
to BLB Android App
Reply all
Reply to author
Forward
0 new messages