I have some urgent requirements with my client. Please send me your updated resume along with your hourly rate / yearly salary expectations, if interested. In case you are not interested, it will be nice to let your friends know of this position who may be a potential fit.
Websphere Middleware
Nashville, TN
Contract
Job Description Responsibility Responsible for liaising between project teams across locations and the Customer Service Management Participate and provide inputs for release planning Act as the Cognizant Delivery team point of contact for the portfolio Support Service Management process related activities performed by the SMO with relevant delivery data Responsible for end to end services for the application cluster portfolio being managed Coordinate with onsite and offshore teams as necessary during project delivery including daily connect calls Service Tracking Ensure adherence to SOW requirements including client security and compliance needs Follow up with internal and external stakeholders Customer and Vendor liaison to progress tickets to resolution Ensure adherence to defined processes like creating problem records performing timely RCAs creating knowledge articles maintaining application documentation etc Prepare performance dash boards
Thanks and Regards,
Dev Chauhan
Team Lead - IT Recruitment
Ph: 609-853-0818 Ext: 2290