Hi,
Hope you are doing
great!!
I have an urgent
requirement with our client. Please let me know your interest.
Sr. ServiceNow ITSM Developer
Location: Denver, CO / Dallas, TX / Tampa, FL (Remote
till Covid)
Duration: Contract / Fulltime
Experience: 3+ years of
experience with ServiceNow ITSM, CMDB, Asset Management, ServiceNow Discovery
(knowledge) and 9-10 years working on a team as part of a large IT
organization.
Job Description :
- Design and
implement solutions for end to end Asset management lifecycle.
- Interact with
the Asset Management system to ensure data quality of new or changed Asset
records
- Ensure data
integrity both from the ownership and discovery standpoints
- Use the common
service data model concepts to maintain the data integrity between cmdb
and asset as required.
- Analyze the
different CI and data sources (with Discovery, procurement system etc) and
establish process and solution for maintaining data integrity coming from
multiple sources
- Monitor ITAM
Metrics to determine efficiencies: take appropriate actions to modify.
- Work on
finding root cause around asset data issues and propose solution for
elimination of the same.
- Can accurately
define a client issue and can interpret and design a resolution based on
deep product knowledge.
- Work with
process owners to understand the process requirements related to the
capture of configuration data and develop technical specifications and
solutions
- Functional
architects experience required.
- Work with
Application SMEs and stakeholders to perform gap analysis and provide
solution.
- Participate in
Configuration Management meetings and Story Time where appropriate
- Review the
data being populated into the CMDB and act as partial owner of the CMDB
- ServiceNow
Certified Application Developer
Qualifications required:
- Minimum of 3
years' experience with Asset Management.
- Minimum of
3+year experience with ServiceNow Discovery (will be a plus)
- Minimum of 7+
years working on a team as part of a large IT organization
- Have strong
functional knowledge and technical skills.
- Experience
integrating with tools to federate data into the CMDB
- Expert in IT
Asset Management Lifecycle processes (including hardware and software)
- Good
interpersonal skills, including collaboration, communication, relationship
building, and negotiation
- Expert in IT
Asset Management process & operational delivery
- Familiarity
with the following concepts: XML, JSON/script language, database.
- Ability to
discuss credentials, install a product, troubleshoot permission issues,
discuss and trouble shoot network connectivity with network engineers
Thanks & Regards
E-Verify,
Certified Minority Business Enterprise MBE, Dun & Bradstreet CREDIBILITY
CORP Certified