Hi,
Hope you are doing
great!!
I have an urgent
requirement with our client. Please let me know your interest.
Sr. ServiceNow ITSM
Developer
Location:
Denver, CO / Dallas, TX / Tampa, FL (Remote till Covid)
Duration:
Contract / Fulltime
Experience: 3+ years of experience with ServiceNow
ITSM, CMDB, Asset Management, ServiceNow Discovery (knowledge) and 9-10 years
working on a team as part of a large IT organization.
Job Description
:
- Design and implement solutions for end to end Asset management
lifecycle.
- Interact with the Asset Management system to ensure data quality of
new or changed Asset records
- Ensure data integrity both from the ownership and discovery
standpoints
- Use the common service data model concepts to maintain the data
integrity between cmdb and asset as required.
- Analyze the different CI and data sources (with Discovery,
procurement system etc) and establish process and solution for maintaining
data integrity coming from multiple sources
- Monitor ITAM Metrics to determine efficiencies: take appropriate
actions to modify.
- Work on finding root cause around asset data issues and propose
solution for elimination of the same.
- Can accurately define a client issue and can interpret and design a
resolution based on deep product knowledge.
- Work with process owners to understand the process requirements
related to the capture of configuration data and develop technical
specifications and solutions
- Functional architects experience required.
- Work with Application SMEs and stakeholders to perform gap analysis
and provide solution.
- Participate in Configuration Management meetings and Story Time
where appropriate
- Review the data being populated into the CMDB and act as partial
owner of the CMDB
- ServiceNow Certified Application Developer
Qualifications
required:
- Minimum of 3 years' experience with Asset Management.
- Minimum of 3+year experience with ServiceNow Discovery (will be a
plus)
- Minimum of 7+ years working on a team as part of a large IT
organization
- Have strong functional knowledge and technical skills.
- Experience integrating with tools to federate data into the CMDB
- Expert in IT Asset Management Lifecycle processes (including
hardware and software)
- Good interpersonal skills, including collaboration, communication,
relationship building, and negotiation
- Expert in IT Asset Management process & operational delivery
- Familiarity with the following concepts: XML, JSON/script language,
database.
- Ability to discuss credentials, install a product, troubleshoot
permission issues, discuss and trouble shoot network connectivity with
network engineers
Thanks & Regards
E-Verify,
Certified Minority Business Enterprise MBE, Dun & Bradstreet CREDIBILITY
CORP Certified