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I was recently notified via email that my request to change my Netflix account email-address was completed. Well, as I never asked for any change, I immediately knew what was going on. My account was compromised.
Netflix and other digital media accounts are not inherently all that secure. Millions of account holders with many less-than-secure devices and a propensity to give out credentials to guests, equates to many accounts being inevitably compromised. The odds are not in favor of security.
Many successful hackers want full control of compromised accounts. They change the email address to one they own and now they can reset the login password. This gives them the rights to use the account, purchase additional content, and even sell the login to others.
Most security professionals focus solely on preventing such attacks. Noble and cost effective where possible, but it is not a comprehensive strategy. Hacks will occur; therefore, a proper safety net must also be in place. In the case of Netflix, account compromises will occur often. To deal with these unavoidable situations, it is important to have rapid detection and response capabilities in place.
Just because security is complex, does not mean it must be difficult to manage. Case in point: Netflix has a simple feature when someone requests an email address change. They send a notification to the old address with instructions how to respond if this is in error. This simple act engaging the end user to help detect compromises.
As a customer I saw the email and responded as instructed. I reached out first via chat on their website. An agent immediately responded and was able to assist. Per the security policy, I needed to verify my identity by providing the last few digits of my credit card on record. This makes perfect sense as Netflix already has this information and only the customer is likely to be able to provide the proper data. Being more paranoid than most, I opted to not type it into the chat window. The service representative understood my concerns and with no fuss provided an alternate option of calling the toll-free number.
One quick call and only a single menu selection (for English) connected me to a local-language helpdesk person who was able to verify me and reset my account. No waiting. No endless tiers of call options. No obscure PIN or password that I needed to remember. Just a few digits from my billing account and quick service. Even the post-service survey was only ONE QUESTION!!!
It is not that my Netflix account was hacked. That is to be expected (even secretly desired a little-bit by the likes of security people). No, the real lesson here is that attacks will happen. Prevention is very important, but not a complete strategy. Putting in place the necessary compensating measures to address unfortunate events is crucial for businesses.
Netflix has done a great job in finding an optimal balance of risk mitigation, cost effectiveness, and user experience to manage their cybersecurity. Their solution is simple, straightforward, and effective. As a security professional, I am impressed. As a customer I am happy. That is the best kind of sustainable security!
These devices usually do not support our secure wireless connection, instead they must connect to FIU_WiFi. You must register these devices at account.fiu.edu before you can connect them to the internet.
FIU is also participating in the eduroam (education roaming) initiative. If you are a student of a participating university, you may log into the eduroam SSID using the username and password from your home university (eg. ro...@miami.edu)
eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community. eduroam allows students, researchers and staff from participating institutions to obtain Internet connectivity across campus and when visiting other participating institutions by simply opening their laptop.
In order to get access to FIU_SECUREWiFi you will need to login with your MyAccounts username/password. If you do not know your MyAccounts credentials, select the FIU_WiFi wireless network and visit myaccounts.fiu.edu on your browser.
eBook Readers (Amazon Kindle, Barnes & Noble Nook), gaming consoles (PlayStation, Xbox 360, Wii), and some wireless printers are not supported through the FIU_SECUREWiFi wireless network and will need to login to FIU_WiFi, which is for wireless devices that require a different authentication method.
Yes, FIU participates in eduroam (education roaming), a free world-wide service that provides instant, authenticated and encrypted network access to all participating universities. Eduroam will allow all students, faculty, and staff to access Wi-Fi networks from participating institutions with their FIU email address and their MyAccounts password.
The Division of Information Technology (IT) is Florida International University's central technology service provider and is led under the direction of Mr. Robert Grillo, Vice President and Chief Information Officer. It consists of four technology organizational units, including University Technology Services (UTS), the IT Security Office (ITSO), the Center for Internet Augmented Research and Assessment (CIARA) and the Office of the CIO.
The Walt Disney Company has widened its password sharing crackdown to U.S. users of Disney Plus in a move that takes a page from the playbook of Netflix and others that are tightening the reins on streaming.
The crackdown also includes ESPN Plus, according to a February 12 updated subscriber agreement that Disney recently sent to U.S. customers. Disney-owned Hulu has also banned password sharing. In November, Disney began restricting its Canadian Disney Plus users from sharing their accounts or login credentials, as Kiplinger previously reported citing an Associated Press (AP) report.
The February 12 agreement includes a new section on account sharing that prohibits customers from sharing subscriptions outside of their households, which the company defines as consisting of the devices associated with the primary personal residence that are used by individuals who live there. Violators of the agreement could have their Disney Plus service limited or terminated, it added.
Disney's password sharing crackdown follows several moves that the company has announced in the last year, including plans to create an ESPN, Fox and Warner sports streaming platform this fall. In November, Disney launched an ESPN betting app streaming service.
In November, the National Aeronautics and Space Administration (NASA) launched a free streaming service, NASA+. The ad-free and family-friendly service features Emmy-award winning live shows and original series. The service "embeds you into our missions through new original video series and puts the universe at your fingertips," the agency said.
Joey Solitro is a freelance financial journalist at Kiplinger with more than a decade of experience. A longtime equity analyst, Joey has covered a range of industries for media outlets including The Motley Fool, Seeking Alpha, Market Realist, and TipRanks. Joey holds a bachelor's degree in business administration. "}), " -0-11/js/authorBio.js"); } else console.error('%c FTE ','background: #9306F9; color: #ffffff','no lazy slice hydration function available'); Joey SolitroSocial Links NavigationContributorJoey Solitro is a freelance financial journalist at Kiplinger with more than a decade of experience. A longtime equity analyst, Joey has covered a range of industries for media outlets including The Motley Fool, Seeking Alpha, Market Realist, and TipRanks. Joey holds a bachelor's degree in business administration.
Netflix spearheaded the streaming movement and changed at-home entertainment as we know it. For this reason, it remains one of the giants of the industry today. Scammers often impersonate well-known, trustworthy companies, making a household name like Netflix a prime target. With scam texts holding their spot atop the list of phone-scam threats, Netflix text scams were all but inevitable.
Phone scammers steal billions of dollars from Americans every year, leaving them with drained bank accounts and lingering psychological effects. However, there are ways to protect oneself and fight back. Keep reading to learn about Netflix text scams and how to avoid falling for fake messages.
Netflix text scams are a specific type of smishing attack (which is a type of phishing scam) whereby fraudsters try to get valuable personal information from their targets by disguising themselves as Netflix. They hunt for sensitive data like credit card numbers, email addresses, and login credentials they might use to hack into other accounts. Some scammers go directly for your money, while others sell your stolen data on the dark web.
One type of Netflix text scam claims your account has been put on hold, possibly due to declined payments or suspicious account activity. The text contains a link and instructs you to follow it to input your credentials, update your information, and regain access to the streaming service. Unfortunately, the link actually sends you to a fake website where scammers can steal your information. Alternatively, it may download malware onto your device.
Scammers like to center scams around problems with payment or billing information because it allows them to target your most sensitive data right away. Some Netflix text scams claim you must update your payment details because your card expired or was declined. As usual, they send a link that allegedly allows you to update your financial information and reactivate your account, but your financial details go right to the scammer.
Many different types of scams involve the same kinds of tactics, which means they feature some of the same red flags. Some warning signs are easy to spot, while others are a bit more subtle. The quicker you recognize the signs, the quicker you can shut down the scammer.
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