Telephone and Radio Recording Systems
Anji Mayfield
http://www.voicelogger.com
Phone Monitoring for General Business from VoiceLogger
Whether your business is big or small, there are some things you
cannot overlook. Quality control, verification, liability issues.
These issues apply to all businesses. What's the best way to make sure
you are doing the best you can all the time? Perhaps it is phone
monitoring to ensure your customers get what they want with the best
quality of service. Reel-to-reel recorders along with standard
cassette tapes brought us this far, but now technology has stepped in
and revolutionized the industry. Tapes cost money, they need to be
stored somewhere, and its next to impossible to find the call you're
looking for. There is a better way to provide your business with
quality control, verification and protection against liability.
Phone monitoring with digivoiceXE, from VoiceLogger, is the answer.
Calls are automatically recorded to your computer's hard drive. No
tapes to change, label or store. With a compression ratio of 10 to 1,
digivoiceXE can store 185 hours of calls per gigabyte of storage space
our server's hard drive. And it works with all existing phone systems.
Calls can be accessed instantly. Got a question about an order? No
problem. With the click of a mouse, the call in question can be
retrieved. Time, date, the duration of the call, as well as the
extension that answered the phone are all recorded. Depending on our
system configuration, Caller ID and dialed digits can also be
recorded. Concerned about security? No problem. digivoiceXE offers
multi-level password protections and firewalls can be placed on your
network to eliminate unauthorized entry. Redundant mirrored disk drive
options provide you with a backup that delivers peace of mind.
digivoiceXE also is a great training tool. Supervisors and employees
can listen to calls so they can evaluate performance. Accurate
information and good customer service are what will help you prosper.
digivoiceXE will be there for you.
Other Industry Applications
Public Safety • Healthcare • Government • Insurance • Financial •
Legal • Call Center
VoiceLogger, Inc.
http://www.voicelogger.com