I need support

[cecilia lolli]

Good evening,

I often have troubles uploading files. Is this the right place to ask for help?

Thanks in advance

[Raymond Martin]

Hi Cecilia,

Yes, you are in the right place. I'm not sure what you mean by upload when it comes to bitext2tmx. Please provide specific details as to what you are doing and I will try to figure out what the issue is.

Regards,

Raymond Martin

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[cecilia lolli]

Dear Raymond,

I meant this: I can't successfully browse files. When I select one .txt file, at the end of the browsing process it looks like no file has been "uploaded" for alignment (for example, I should see the file's name written in the box, but I don't see anything). This happens only when I create .txt files from .docx documents. If I use .txt files provided from my professor, everything works. 

I hope I explained better my problem.

Thank you very much.

Best regards

Cecilia

[Raymond Martin]

Hello Cecilia,

The .docx format is irrelevant to bitext2tmx(b2t). What you must do is ensure that your two parallel files, with the original and translation texts(in .txtx format), are in the correct character encodings first. This can be done in an editor/wordprocessor, usually when saving those files. Most international text is saved in UTF-8 encoding, but you can also have a default encoding that is different and depends on your operating system's locale. You must know what the encoding is when you try to open the files in b2t and deliberately selected the correct one for each file, or else you wont see anything or just some garbage characters and other mess.

Please ensure that the files you are converting from .docx to .txt are readable before trying to use them in b2t

and that you are sure of their encodings. Also you can try some other .txt files (two copies of the same file, say) to make sure b2t can open them so as to narrow down where you are having an issue.

I suspect that this is where you are having a problem, but let me know if that is not it.

Regards,

Raymond

[Raymond Martin]

Correction: I meant .txt throughout my response, not .txtx in one place.