Problems with starting books

[Scott Matheson]

Hi

I have been starting my book the same way for 7 years,

C:\progrma files\<app>tb90run book.tbk

Or just us call the book.exe

I now find on some XP system that when the user looks on with a standard
users profile tooldbook opens the file dialog not the book

Scott

[Dom Sinclair]

Scott

This is more a stab in the dark than a specific I know what the problem
is, but I would have the users (or their network administrators, check a
couple of things. First would be the security settings employed for
standard user profiles and secondly any antivirus software running. In
an ideal world neither of these should make a huge amount of difference,
but I've just spent a couple of days trying to debug an application (not
ToolBook in this case but that actually doesn't make a difference) of
mine that has worked flawlessly for a couple of years and suddenly
wouldn't. The culprit; a new antivirus suite they had installed.

When in doubt blame the end user... it's more satisfying in the short
term, even if you know that at some point you might discover that the
problem really is of your making.

Regards

Dom

[Clifton Sleger]

Hi Scott,

This usually happens when the system cannot find the target book.
ToolBook at times still relies on the creation of 8.3 filenames and some
users disable this because somebody told them it would save them a
nano-nano of a nano second in cpu performance.
On systems where the problem occurs check the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem
Look for the value name:
NtfsDisable8dot3NameCreation
The value should be 0 ... if it is 1, then try setting it to zero. The
problem is that files created while the setting was disabled will still
not have 8.3 equivalents. ToolBook runtime prefers short filenames when
starting books. If you still cannot get this to work, try putting the
filename of the book you are opening in quotes:
"path\tb90run.exe" "bookpath\mybook.tbk"

Not saying this will fix your problem, but it is one area where I would
look.
Clifton Sleger
PG Software Development

Give the JavaScript PowerPac for ToolBook a test drive!
A 12 day free trial can be downloaded by visiting the tutorials here:
http:\\www.pgsoftwaretools.com\tutorials\index.html?nav=features
The current version is 8.26 and includes a number of refined and added
functions.

[Scott Matheson]

Hi
So what I have found, all the setting are as Cliff suggest. No anti
viruses software installed.

If you have a new PC, and try to start Toolbook with a limited user account,
Toolbook will not start

If you logon once as administrator, start Toolbook

After this Toolbook will start with any user

Ok, this is a work-a-around, but a school with 100's of PC this will not
work

So is Toolbook setting a registry at start up that the limited user does not
have access too?

Scott