FW: Six Sigma
N Mahalingam
we are a flow control equipment manufacturing
engineering company with ISO 1901 accreditation. Two years ago we have
started BPR in a big way and concentrated to improve key processes . How
ever we have not improved the quality management process. Of late we
have started getting more customer complaints signalling that quality is
going down.
can you throw some clarification on the following?
* what are the organisational pre requisites to start the
six sigma process?
* is there any guide book that is practical and
implementation oriented?
* what role training should play in propagating six sigma
movement?
Thanks ®ards
N.Mahalingam
Senior Deputy General Manager(BPR)
AUDCO INDIA LIMITED
CHENNAI-600 089
INDIA ph:044-2322323
fax:+91(44)2325055
> ----------
> From: RN...@aol.com[SMTP:RN...@aol.com]
> Reply To: RN...@aol.com
> Sent: Sunday, April 25, 1999 9:23 PM
> To: QUA...@pucc.princeton.edu; B.Ren...@spe.storkgroup.com
> Subject: Re: Six Sigma
>
> This message was originally submitted by RN...@AOL.COM to the QUALITY
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>
> In a message dated 4/23/99 7:10:34 AM, B.Ren...@spe.storkgroup.com
> writes:
>
> >I am working for a Dutch company, trying to improve its processes =
> >continuously (TQM, EFQM, whatever it is called now). Our primary
> process
> >=
> >is design and development (ISO 9001 certified); we are not involved
> in
> >=
> >production.
> >
> >Question: could the Six Sigma methodology be the basis for us to
> improve
> >=
> >in a structured way and if yes: how (references to Internet sites
> would
> >=
> >be appreciated).=20
> >
> >Bart Renskers
> >Stork Product Engineering B.V.
> >P.O. Box 379
> >NL-1000 AJ Amsterdam
> >NETHERLANDS
> >Phone: (31)20-5563418
> >Fax: (31)20-5563556
> >E-mail: B.Ren...@spe.storkgroup.com
>
>
> The Six Sigma Methodology could help. In 50 words or less, the
> objective is
> to Measure, Analyze, Improve, and Control. The extreme version of
> this is
> the "Black Belt" implementation technique which very heavy in
> statistics
> (Variable and Parametric). The methodology doesn't exclude ISO, and
> in fact
> if ISO is already there, it will feed and support the Six Sigma
> Process.
>
> Some places to look at are:
> www.motorola.com
> www.ASQ.org
>
> Some other references (don't have http:) are:
> Six Sigma Academy
> Air Academy Associates
> Juran Institute
> Oriel
>
>
> This should get you started.
>
> Robert Drensek, CQE, CQA, CRE, CMI
> QUality Engineer
> RN...@AOL.COm
>
>