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Garbage printing WINPMAIL 2.42

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Stephane Hardy

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Nov 7, 1996, 3:00:00 AM11/7/96
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Hi,

We have a 35 users Novell Network 3.12. I have a problem that
affects only one of my users. When she tries to print a message,
garbage characters will come up. The thing is, if I sit down at her
computer and log under my name, printing is ok!

The captures connect at Windows startup level, so they are identical.
I've clean her mail directory and copied my files to hers. Same
problem. I'm really mystified!

Anyone has had similar?

Thank you

***************************************
Stephane Hardy, Network Administrator

Editions Tormont Publications
Montreal, Canada
***************************************

Jerry Wise

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Nov 7, 1996, 3:00:00 AM11/7/96
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On 7 Nov 96 Stephane Hardy typed about "Garbage printing WINPMAIL
2.42":

>Hi,
>
>We have a 35 users Novell Network 3.12. I have a problem that
>affects only one of my users. When she tries to print a message,
>garbage characters will come up. The thing is, if I sit down at her
>computer and log under my name, printing is ok!
>
>The captures connect at Windows startup level, so they are identical.
>I've clean her mail directory and copied my files to hers. Same
>problem. I'm really mystified!
>
>Anyone has had similar?

What if you sit down, as that user, with them and go through the
procedure of printing a message and check the font and the printer
setup. My bet is that something is not defined as it is in your
pmail.ini and you will see the difference.

--
"Jerry Wise" <gew...@infi.net> http://www.infi.net/~gewkab

Thomas R. Stephenson

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Nov 7, 1996, 3:00:00 AM11/7/96
to

Use PrintCon and copy your setup to hers.

On 7 Nov 96 at 14:26, Stephane Hardy <step...@tormont.ca> wrote:

> Hi,
>
> We have a 35 users Novell Network 3.12. I have a problem that
> affects only one of my users. When she tries to print a message,
> garbage characters will come up. The thing is, if I sit down at her
> computer and log under my name, printing is ok!
>
> The captures connect at Windows startup level, so they are identical.
> I've clean her mail directory and copied my files to hers. Same
> problem. I'm really mystified!
>
> Anyone has had similar?
>

> Thank you
>
> ***************************************
> Stephane Hardy, Network Administrator
>
> Editions Tormont Publications
> Montreal, Canada
> ***************************************
>

Thomas R. Stephenson, CPL Phone: (408) 743-6608
Lockheed Martin Technical Operations Fax: (408) 743-0681
Milstar Integrated Logistics Support M2-20 B/158
Net: tstep...@lmsc.lockheed.com
Member of Pegasus Mail Support Team

Thought for the day:
Avoid cliches like the plague.

Stephane Hardy

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Nov 8, 1996, 3:00:00 AM11/8/96
to

> On 7 Nov 96 Stephane Hardy typed about "Garbage printing WINPMAIL
> 2.42":
>
> >Hi,
> >
> >We have a 35 users Novell Network 3.12. I have a problem that
> >affects only one of my users. When she tries to print a message,
> >garbage characters will come up. The thing is, if I sit down at her
> >computer and log under my name, printing is ok!
> >
> >The captures connect at Windows startup level, so they are identical.
> >I've clean her mail directory and copied my files to hers. Same
> >problem. I'm really mystified!
> >
> >Anyone has had similar?
>
> What if you sit down, as that user, with them and go through the
> procedure of printing a message and check the font and the printer
> setup. My bet is that something is not defined as it is in your
> pmail.ini and you will see the difference.

I've done that already, and also replaced her pmail.ini with
mine...nothing will do.

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