Re: Could Picasa or some other programs be causing my computer to freeze?
EDTECH Editor-Jones
Jacquie:
Have you tried loading the following software on it to make sure you don't
have spyware/malware or viruses on it?
Failing that, have you considered the computer--if it's a laptop, you're not
alone experiencing problems with flashing screen--is defective and should be
sent back?
If you're past the time you can do that, try loading a completely different
operating system on it--use UbuntuLinux 9.10 Live CD (which you can put on a
1 gig USB flash drive rather than CD, faster that way)--and see if you
experience the problem. That would isolate the issue to software rather than
hardware.
If hardware, well, that's the way it goes unfortunately...write a blog entry
and then keep writing about it with video and images so that everyone knows
what is going on the Web, especially HP.
Here's an excerpt from an article I wrote:
http://www.mguhlin.org/2009/02/download-la-mode-netbooks-go-viral.html
1. *AntiSpyware Tools:*
- *Malware Bytes* - This program is fantastic anti-spyware tool that
finds and eliminates spyware on your computer. Get it online at
http://www.malwarebytes.org/mbam.php
- *A-Squared HiJaack Free* - http://www.emsisoft.com/en/software/free/
- *SuperAntiSpyware Free edition* - Get the free Home edition online
at http://www.superantispyware.com/superantispyware.html
- *Hitman Pro* - This tool combines Ad-Aware SE, SpyBot Search &
Destroy, Spy Sweeper, Spyware Doctor, CWShredder, Spyware Blaster, NOD32,
Sysclean package to get the job done. Most of the included programs are
freeware. Get it online at http://tinyurl.com/3bk4lv
2. *AntiVirus Tools*:While there are many antivirus tools, there is only
one that is worth installing on thousands of computers.
- *AVG AntiVirus Free* - This free version is for personal home use, but
you can also install the free version for a 30-day trial. Get it
online at
http://free.avg.com/
The damage cased left by viruses and spyware to your Windows Registry can
be catastrophic. To fix those problems, you need to take advantage of two
tools that will help you 1) Uninstall undesirable programs completely and 2)
Clean up your Windows registry.
1. *Revo Uninstaller* - Some times, you need a program that will
completely uninstall a program, including cleaning up your Windows registry.
This program accomplishes that and ensures complete removal of a program.
Get the portable version online at http://www.revouninstaller.com/
2. *CCleaner* - This invaluable tool actually cleans up your computer's
registry, and run periodically, keeps your computer running in tip-top
shape. Get the portable version online at
http://www.ccleaner.com/download/builds
Hoping this is helpful!
Miguel Guhlin
Phone: 210-617-3330
Email - mgu...@gmail.com
Blog: http://mguhlin.org
Portfolio: http://mguhlin.net
> From: Jacquie Henry <wanderin...@gmail.com>
>
> I've never posted here before. I don't know if I am doing this right
> - so forgive me if I mess up. I am a bit desperate.
>
> Long sad story. I bought a new HP computer in February. Almost from
> day 1, it would freeze occasionally. As time progressed it got worse.
> It would just freeze for no reason an no matter what I was working
> on. Sometimes the web page or email would just start to flash.
> Sometimes it would click continuously. Often the client based email
> would just pack up and close in mid-message. Quite by accident I
> discovered that simply hitting the control and alt button would
> unfreeze it. No need to do the whole control-alt-delete routine.The
> other nasty trick..... I would fill out online forms, and everything
> I would type would simply disappear for no apparent reason.
>
> I fought with HP for months. Sent it back 3 times. They were
> always able to recreate the problem - but could never fix it. AS soon
> as I hooked it up - it would start all over again within 24 hours.
> Finally, they sent me a brand new computer. I have just hooked it up
> - and it is doing exactly the same thing.
>
> Obviously it is not the computer after all. It must be either the
> hardware I have or the software I donwload. The printer is an HP - so
> should be compatible. So is the monitor. All purchased at the same
> time as the computer. I have a new netgear wirelss router. I have
> new Seagate Free Agent external harddrive.
>
> What on EARTH could be the problem? Any ideas gratefully accepted.
> Could it be one of the programs I typically download - iTunes, Open
> Office, Firefox or Picasa?
>
> --
> Jacquie Henry, MLS
> Ruben A. Cirillo High School
> http://wanderings.edublogs.org/
> http://www.gananda.org/webpages/hslibrary/
>
> Doll Club
> http://mwsdsc.edublogs.org/
> For Doll Club Business - please email:
> wanderin...@gmail.com
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SIGNOFF EDTECH
EDTECH Editor-Hogan
Jacquie,
I would suggest uninstalling the software you added, one application at a
time. See if each uninstall makes any difference. Another thought is
that there may be an electrical problem with your house or office wiring.
I know you said that HP Tech Support was able to recreate the problem, but
it might be worth a look. Sometimes a wall outlet is not grounded properly
or the area has power fluctuations.
Good luck and let us know if you find a solution,
-Alix
Alix E. Peshette
Coordinator for Instructional Technology
Placer County Office of Education
360 Nevada St. Auburn, CA. 95603 USA
530-745-1495
apes...@placercoe.k12.ca.us
http://www.placercoe.k12.ca.us
Google Certified Teacher
http://delicious.com/Artfully
"Technology - opening minds with a new set of keys"
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