Hi
Marie-Joe,Bis-SNP is designed specifically for the case you described.
Are you using bissnp_easy_usage.pl? By default, it is designed for human genome. It used a lot of setting and filtering at VCFpostprocess step to filter out potential artifact in methy/SNP calling. From the example you showed here, there is also another 3 SNP nearby, in human genome, usually it means reads aligned falsely in that position. But plant might be different.
If you look at the produced *.cpg.raw.sort.vcf file, it should show the site you circled in your plot. you can convert this vcf file by vcf2bed.pl tools provided.
thanks,
Yaping