Adobe Media Encoder Error Cannot Create Folder
Violet Mcdow
Apologies if this has been solved before but I couldn't find an answer in a cursory search of the forums. Basically since I downloaded Media Encoder CC 2019 it has not been able to launch. It says that it cannot create the presets folder and does not open. I checked the permissions on that folder and it is read and write for all the users so I'm not sure what the issue is. The 13.0 folder does not exist so that might be part of the issue? I've tried uninstalling and reinstalling both media encoder and after effects and both at the same time and nothing has solved the issue. By the way, the after effects folder looks like that because it is currently reinstalling. Thanks for your help!
Media Encoder attempted to create this folder but an added layer of security, possibly a password, was needed and prevented the automation. Once I made the folder myself the issue was resolved. Hope this helps.
I can't get Adobe Media Encoder 2024 open on my mac; it's been giving me the "cannot create folder: presets" error. I've tried a few solutions, but nothing's worked. There isn't an "Adobe Media Encoder" file in the "/documents/adobe" folder, and I don't know how to make one- manually creating one doesn't work.
Thanks for getting back to me! I've made the documents folder writeable, and I've tried to give ME access in Files and Folders, but there isn't any option to enable things. The minus button does nothing, and right clicking only shows "Show in Finder." Do you know where I should go from here?
If I go to that folder and manually put in a folder called Presets - will launch - however, I cannot open the edit>preferences in AME nor can I import a file as the error code on that reads 'File import error the file could not be imported Could not read from source.' I can, however, take that exact file in PP and export it to Queue and it will open in AME - but, I get a warning in AME that 'offline media is detected and will be encoded with the offline media graphic'
I have tried to uninstall AME and re-install,. un-install and reinstall both PP and AME still same issue
to further trouble shoot, I have my 'old' C drive still in the puter after putting in a SSD months ago (all works fine up untill a couple days ago) but I can launch AME 2019 on what is now the D drive and the SAME issues compe up even though it is on a completely seperate drive (non SSD)
I have tried that method going into the 'SLCache' folder and deleting the 'z' file but that didn't help either
I don't know if I need to re install windows at this point or what, but something is seriously borked
thanks for the reply ... What I ended up doing is a win10 restore - istall a new copy of windows wiping out all my apps then reinstalling everything. Now it works. Mayb was just so messed up fil in in10, who knows
Ph but BTW, i did try deleting the preset forlder before all that and that didn't work either
Close AME, manually browse to /users/.../documents/adobe/adobe media encoder/14.0/presets, and delete the entire presets folder. (obviously, backup any presets if you have any in there) AME will recreate the folder. See if you can get it to launch.
I am trying to create a symbolic link on my win7 64bit machine to redirect the iTunes backup data to another drive. I am pretty sure the syntax is correct but cannot understand how to clear this error. I have tried both commands below which have the same error. I am running in Administrator Command Window. Could there be some corporate group policy preventing me from running this command?
The simplest way is to delete the Backup folder in the original Apple Computer folder on the C:\ drive, but leave the MobileSync folder be. This is because you're trying to fake the existence of the Backup folder (so it must not exist already), but you also need its parents to exist.
I just wanted to add that the error you mentioned in your comment above System cannot find the path specified appears to happen when you are symbolically linking at a folder sub-level which doesn't exist at the link's original source.
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