Download Qkview F5
Hilda Bagnoli
When you create a support case with F5 Support, the very first thing they will ask for is a qkview from the system. So, on this post we will go to the basics of generating this diagnostics information.
The qkview utility is an executable program that generates machine-readable (XML) diagnostic data and combines the data into a single compressed Tape ARchive (TAR) format file. You can upload this file, called a QKView file, to BIG-IP iHealth, or give it to F5 Technical Support to help them troubleshoot any issues.
Impact of procedure: The qkview utility runs a large number of commands when collecting information. This behavior may cause an additional performance burden on systems that are already under heavy load.
When trying to generate a qkview file from the GUI nothing is happening. When trying to do it from the command line I get the message "Another qkview is running. You can't run multiple instances of qkview at once." Can anyone advise?
Manages creating and downloading QKviews from a BIG-IP. The qkview utility automatically collects configuration and diagnostic information from BIG-IP systems, and combines the data into a QKView file. F5 Support may request you send or upload this QKview to assist in troubleshooting.
Specifies the timeout in seconds for communicating with the network device for either connecting or sending commands. If the timeout is exceeded before the operation is completed, the module will error.
If you are using this module with either Ansible Tower or Ansible AWX, you should be aware of how these Ansible products execute jobs in restricted environments. More information can be found here -usage-with-tower.html
4. For example, to reduce the performance burden of qkview, you can run qkview at the lowest possible priority by typing the following command:
nice -n 19 qkview (it takes some time to finish the qkview)
BIG-IP iHealth enables you to verify the proper operation of your BIG-IP system and ensure your hardware and software function at peak efficiency. With customized diagnostic information, iHealth enables you to take the recommended action, and in many cases, can help you resolve common configuration issues without the need to contact F5 Technical Support.
At the heart of BIG-IP iHealth is the qkview file technology, which provides a running snapshot of your BIG-IP system with up-to-the-minute configuration and diagnostic information. You can quickly download a qkview file from your BIG-IP system, and then upload the file to the BIG-IP iHealth system.
The BIG-IP iHealth system translates the output from your qkview file and displays the content in a customer-friendly format that mimics the familiar BIG-IP Configuration utility. In addition to translating the raw data, the BIG-IP iHealth Diagnostics component of the BIG-IP iHealth system evaluates the logs, command output, and configuration of your BIG-IP system against a database of known issues, common mistakes, and published F5 best practices. The prioritized results provide tailored feedback about configuration issues or code defects and provide a description of the issue, recommendations for resolution, and a link to further information in the AskF5 Knowledge Base.
This customized diagnostic information enables you to take the recommended action, and in many cases, can help you resolve common configuration issues without the need to contact F5 Technical Support. If you require assistance from F5 Technical Support, your BIG-IP iHealth data will be available to F5 engineers for faster resolution.
The following link will take you to the BIG-IP iHealth site, where you will be redirected to authenticate or register. Make sure to bookmark ihealth.f5.com, in order to navigate directly to the BIG-IP iHealth interface for future references.
BIG-IQ can now push qkviews from managed devices to ihealth.f5.com andprovide a link to the report of heuristic hits based on the qkview.These qkview uploads can be performed ad-hoc or as part of a F5 supportcase. If a support case is specified in the upload job, the qkview(s)will automatically be associated/linked to the support case. In additionto the link to the report, the qkview data is accessible atihealth.f5.com to take advantage of other iHealth features like theupgrade advisor.
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A partir de BIG-IP Vr. 10.0.0, o utilitrio qkview um programa executvel que gera dados de diagnstico legvel por mquina (XML) a partir do sistema Gerenciador de BIG-IP ou Enterprise e combina os dados em um nico arquivo tar comprimido. Voc pode fazer o upload do arquivo de diagnstico ao BIG-IP iHealth ou fornec-lo ao Suporte Tcnico F5 para ajud-los a solucionar quaisquer problemas.
Temos duas formas de gerar o arquivo QKView no BIG-IP: Via Web Browser ou via Linha de comando (TMSH). Abaixo vou descrever as duas formas para obter esse arquivo.
BIG-IP iHealth permite verificar o bom funcionamento do seu sistema BIG-IP e garantir a funo do seu hardware e software com a mxima eficincia. Com informaes personalizadas de diagnstico, iHealth permite que voc tome a ao recomendada, e em muitos casos, pode ajud-lo a resolver problemas comuns de configurao sem a necessidade de entrar em contato com o suporte tcnico da F5.
In this example, the qkview support command on an F5 always generates a .tgz file in the /var/tmp directory, with the name of the file set to the hostname of the system.So the next thing that needs to be done is the extract the filename and path needs to be read by storing it using an update_env command.
What this command does is lists the files ending in .tgz in the /var/tmp directory, which we know is where the qkview output file is stored.The -1 flag lists the files in long format and one per line.As qkview command overrides the file with the same name each time, we will only get a single line answer.
A command tag of type scp has two child tags, and .These are used to define where Osirium PAM should store the file once copied back (local_filename) and the name of the file to go and get (remote_filename).
The tag then defines the path and filename of the file to be fetched from the remote device.In this example we know the file is saved to '/var/tmp' so we manually define this and the let Osirium PAM fill in the filename it read with the 'update_env' earlier::
To fetch files from a Windows computer (workstation or server) Osirium PAM needs to connect to a Windows SMB (aka CFIS) file share on the server and pull the files.This share is automatically setup by Osirium PAM with a pre-configured task called verify_and_create_share.
What this does is creates a directory to store files in that need to be pulled from the Windows device by Osirium PAM.It then shares this directory and allows the control account user to access the share.The default 'Administrators' group is also given access.This task uses two configuration strings which are also pre-configured.These are:
As a worked example, let's create a task that will output the IP configuration of a device to a file and then copy this file back to Osirium PAM.We'll use the normal windows ipconfig command to output the IP configuration.
The command output is echoed to a file located in the directory used for the share, as detailed earlier.We don't need to look for specific text like Windows IP Configuration because the output is echo'ed into the file, so we can simply expect a standard blank prompt to respond back.
The tag is then used to set the filename where the file will be stored on Osirium PAM.The substitution %(O_TASK_UTC_STARTTIME)s can be used to add a unique timestamp to the file.The file is made available to download from the usual files page.
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