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[Martez Fields]

Since1930, Publix has grown from a single store into the largest employee-owned grocery chain in the United States. We are thankful for our customers and associates and continue remaining deeply dedicated to customer service and community involvement, and being a great place to work and shop.

If visits to your physical locations like retail stores, restaurants, auto dealerships, and grocery stores are important to your business, you can use store visits conversion tracking to help you learn how your ads influence store visits.

Many customers conduct research online before purchasing in store, and Google Ads can impact those online research decisions that lead to store visits. Store visits help measure the full value of your online ads by accounting for the additional conversions that happen offline. Using store visits, you can optimize your campaigns for omnichannel performance and maximize total return on ad spend (ROAS) across online and offline channels.

Google connects the customer's visit to the store to engagements with your ad in a privacy-safe way. Store visits use anonymous, aggregated statistics which are then extrapolated to represent the broader population of your customers.

Google Ads creates modeled numbers by using current and past data on the number of customers who click or view your ads and later visit your store. You can then understand these results in your Google Ads reports for store visits.

If you have a physical store location or sell your products in a physical store and meet certain criteria, you may be eligible for store visit conversions. The following criteria are in place so that Google has enough data to report for your account while still maintaining privacy for our users.

If you have a Google Ads manager account, store visits can always be viewed at the manager or client account level. However, if conversion tracking is set up at the manager account level, store visits will be deduped across child accounts.

If conversion tracking is set up at the manager account level, the count of store visits at the manager account level should always be equal to the sum of store visits for all the client accounts that are tracking store visit conversions under the manager account.

Although store visits can be reported at the manager account level, eligibility requirements must be met at the sub-account level, not the manager account level. Each sub-account must meet the eligibility requirements on its own in order to report store visits.

Additionally, just because store visits are reported at the manager account level, it doesn't mean that every sub-account is eligible to report store visits. Even 2 accounts which seem similar may not meet the eligibility requirements at the same time. Learn more About store visit conversions.

If you have questions about store visits reporting in your account, use the "Diagnostics" page to get the overall status of store visits reporting. On this page, you can view detailed information about specific issues in your account that can affect store visits reporting. The "Diagnostics" page will also show if your account is currently optimized for bidding to store visits conversions.

If you want to grow store traffic, consider setting up a Performance Max campaign for Store Goals. Ads in Performance Max campaigns for Store Goals will be eligible to appear across Google's properties. This includes the Google Search Network, Google Display Network, Google Maps, and YouTube. When you create a Performance Max campaign, you'll just need to define the store locations you want to promote. You can set this by linking your Business Profile account or selecting affiliate locations. Learn more About Performance Max for Store Goals.

After your Google Ads account becomes eligible to report store visits, you may want to make some adjustments to your conversion action settings. Just like other conversion actions, you can edit the conversion window for store visits, the conversion value, the attribution model, and other settings.

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When you use the Pause and Build plan, your store continues to run at a reduced cost of $9 USD per month. You can access your Shopify admin and edit your products when you need to, but your checkout is deactivated. This means that customers can review your products, but they can't purchase them.

During the time that your store is paused, you can't use online store checkout, POS, discounts, abandoned checkout recovery, gift cards, or third-party integrations such as Facebook and Google to publish your products. You can send draft order invoices, but the customer won't be able to complete the checkout process and draft orders can't be converted to live orders.

On the Pause and Build plan, customers can still review your products, but they can't buy them. To improve your customer experience, you can customize your theme to hide your product prices and hide the Add to cart buttons so that customers don't try to buy anything when your store is paused.

If you don't want to display your products when your store is paused, then you can use a password to protect your online store. This way, customers can't access your products when your store is paused. You can customize your password page and write a message that displays to your customers when your store is paused.

Selecting the Pause and Build plan means that when you decide to unpause, you'll need to select a new plan as your old plan is no longer valid. When you're ready to reopen your store, log in, and then select a new plan that's best suited for you.

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