Error while attempting to start RAW on Windows 10 Pro Build 19045, python3.12.8

[Wojciech Starosta]

c:\Program Files\RAW>raw
Traceback (most recent call last):
  File "bioxtasraw\RAW.py", line 57, in <module>
  File "PyInstaller\loader\pyimod02_importers.py", line 419, in exec_module
  File "hdf5plugin\__init__.py", line 33, in <module>
  File "PyInstaller\loader\pyimod02_importers.py", line 419, in exec_module
  File "hdf5plugin\_filters.py", line 29, in <module>
  File "PyInstaller\loader\pyimod02_importers.py", line 419, in exec_module
  File "h5py\__init__.py", line 25, in <module>
ImportError: DLL load failed while importing _errors: The specified procedure could not be found.

[9116] Failed to execute script 'RAW' due to unhandled exception!

Does anybody could help.

Regards Wojtek

[Jesse Hopkins]

Hi Wojtek,

Please provide the version of RAW you're using and how you installed it (from source, prebuilt installer) so that I can help you troubleshoot.

All the best.

- Jesse

----

Jesse Hopkins, PhD (he/him)

Director, BioCAT

Sector 18, Advanced Photon Source

Research Associate Professor, Illinois Tech

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