Re: Help

[Kevin Drew]

Hi,

We have been experiencing a larger load than our server can handle recently which has been crashing our server.  I have restarted it and hopefully that resolves your problem.  Please let me know if it does not.

Also, if you are building large networks, I ask for you to break up the queries to BioNetBuilder in chunks less than 250 nodes.  This will help with our server handling the increased load.

Please let me know if you have any other questions or comments.

Thanks,

Kevin Drew

Bonneau Lab

On Aug 4, 2010, at 7:08 AM, Etalo, Desalegn Woldes wrote:

Dear Kevin,

 

I am a BioNetBuilder user, the programe used to work well and currently I have a trouble in starting the programe. I have tried to reset the server address to http://err.bio.nyu.edu/bionetserver, however the problem persists. I would appereciate your help.

 

With best regards,

 

Desalegn

 

The error message i got correspond to the ff know problem mentioned in your web

1. When starting the BioNetBuilder plugin, a message pops up stating "There were errors while starting the BioNetBuilder plugin. This probably means the server at [server address] could not be found or is not running". Please check to make sure the [server address] is correctly set to http://err.bio.nyu.edu/bionetserver . If it is correctly set and the message persists, please send an email to kdrew [at] nyu.edu . The server is occasionally overloaded by downloads of large networks and the server needs to be recycled.