Malwarebytes 3.5.1.2522 Premium Full Key Final Version
Haydee Cliche
I am HIGHLY dismayed at the new Dashboard which lists all of the other installation machines under my license. This is absolutely unacceptable for my use case. I don't need the users of my workstations seeing the names and statuses of other workstations in my enterprise.
This is Jason from Support. Thank you for sharing your feedback regarding the latest version of Malwarebytes. We are taking a cautious approach in rolling out this version to ensure a smooth transition. Therefore, not everyone may have the same experience yet. As we roll out this version, your other devices will also be prompted to update.
Per your previous message, we understand your use case differs from our target audience with this specific version and its features. Therefore, I would highly appreciate it if you could share a particular use case with us so we can pass it on to the relevant teams within the company. This will help us determine if we can accommodate your needs in future updates and features.
Hello, thank you for the feedback. We apologize for the trouble this has caused and we are already working on a solution for this. I will reach out to you via direct message to get more information about your use case. Thank you for being a part of the Malwarebytes community.
Hello @Wisewiz thank you for reaching out and sharing your concerns. I've captured your feedback and will work with the team on options to improve the experience here. Thank you for being a part of the Malwarebytes community.
I don't mean to sound grumpy, just reasonable. That big block should be hideable by Premium users who don't want PP or the VPN, and that upsell stuff in the context menu when you right-click the icon in the tray should be "vanished." The redundancy of the upsell in the context and the dashboard is a matter of unreasonable thinking IMO.
@H4V0C My biggest gripe at the moment is the fact that MB 5 has no way to see the license or even activate it with the old format keys. I know how to activate in the account portal. My issue is I have 500+ keys in my portal some are active on computers and many are not. There is no way to search the portal for key numbers either. I know I am an extreme fringe case but you see my issue.
I use Malwarebytes at home, on multiple devices, including those of other members of the household. It becomes second nature when helping/supporting/fixing other family members devices to quickly check, for example, are they up to date? are they connected to VPN? etc.
On my own devices I find this information is almost checked subconsciously and I will notice if, for example the VPN has disconnected, or the version is out of date compared to the latest version (posted on a subscribed thread and notified from the forum).
I also agree with previous posts that showing 'Other devices' (in the trusted Advisor section) for all devices on a licence is not helpful. I would not want other family members 'Viewing and resolving issues' on my devices. Unfortunately this has almost created the need for an 'administrator' login for the licence holder and a 'user' login for other family members (Perhaps beyond the scope of a personal product), or the ability to password protect the 'other devices' section, or hide/remove it completely.
It is utterly incompetent and unprofessional to randomly give people, much less completely new users, who go to your website to download the OFFICIAL version of Malwarebytes and then instead give them an UNOFFICIAL version. Much less an UNOFFICIAL version which has no actual support for them. They are not going to go to go into your forums and dig around a Beta forum for the information.
It is utterly incompetent and unprofessional to randomly give people, much less completely new users, who go to your website to download the OFFICIAL version of Malwarebytes and then instead give them an UNOFFICIAL version.
Yes, as is the Free Download Link on the main page. ALL links I have done today on multiple systems have given the new v5. Yet they are claiming that it is not officially released. No new users of any product should be given an unofficial version of the software without their full knowledge when going to the official download site.
For the past 10 years, whenever we release a new version of our software, we carefully roll it out. When we went from Malwarebytes 3 to 4, it was available to new users first, and existing customers were upgraded over a slow process that took several months (or longer depending on various factors).
What it means to us is that anything we send to a customer, that is an "official release", and are fully supported by Malwarebytes. Beta and preview releases have limited support available, but they are official.
No, it is exactly the opposite of what he originally said. He originally said that it was being released later and not currently. Then he said the exact opposite. So I said he needs to make up his mind. As you will need to do later in this reply.
It is the opposite of careful to roll out a new version of any software to people who do not know that they are getting a new version where literally all support for it is limited to the Beta forums. The people coming to your website to download Malwarebytes are not coming here to download a beta version of the software. They are coming to download the version that is
"Rolling it out" to new users who have no knowledge of the product and no knowledge that they are being given a product where the only support for it requires them to go into the beta forums rather than the support pages of your own site is the exact opposite of rolling it out in a very controlled fashion. You literally are sending it out to people who have no way to know that anything is wrong because they have no reference point for the software working correctly.
You need to be more hung up on what the legal definitions for officially released are. It means exactly what I think it means, but not what you think it does. Officially released does mean everyone can get it and that everyone knows that they are getting it. What you are doing is a bait and switch. Your site is advertising v4 as being what people are downloading as it shows that they will get the version of the software that has the support on the main page, not the version that is only supported by digging through the beta forums where no new users should ever have to go without having chosen themselves to have downloaded the beta version.
Now you have contradicted yourself in the same paragraph. A release cannot both be fully supported and have limited support. So make up your mind. Because I can prove that v5 is not in any way fully supported by Malwarebytes just by going to the support section of your own webpage. No, the only version that is actually fully supported by Malwarebytes is v4. The only place to find anything about v5 on the website is to go to the Beta Forums. That is not what anyone who downloads Malwarebytes from your website will or should need to go to get help with issues with the software.
You are sending out a Beta version of v5 to a bunch of people who have never used your product because they won't complain about changes that have been made to make the software worse. So then when you release it to the people who do know what the product should work and has behaved previously complain about it you can provide misleading statements like well we rolled it out over several months and did not have any issues.
I use Free Malwarebytes Anti-Malware v. 1.75.0.1300 because I never liked V 2.0 when it came out. You went away from Quick Scan/Full Scan to other naming and I think different types of scans. Staying with 1.75 has worked fine for me all these many years. It still does what the core functions of MBAM was designed to.
What? No offline installers? What do we do if we update to the latest version using "check for update" and discover a problem and want to revert to a previous version which we know doesn't have the problem? I have always downloaded the offline installer just in case.
Hey all, thanks for the replies. I'd still like my original question answered though. Did MB stop making definition updates to v. 1.75? Or is this just a fluke that it's been 3 days since the last update?
I said in the OP why I stopped upgrading when 2.0 and later versions came out. They went away from Quick Scan/Full Scan to other naming and I think different types of scans. It also seemed buggy, my first experiences with it. And 1.75 has done me quite well. Why is there always this incessant need to "upgrade" that often times is not as good as the original? My desktop PC I have Win 7 and my wife's laptop (which we bought in July 2019) has Win 10 (and I have Windows Update Blocker running on that), if I didn't, we'd have probably been saddled with that horrible Microsoft CoPilot my now. Oh one more day, and when I update MBAM, it says Up To Date, but defs are still 3/13/24/
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