Unlock Alcatel Linkzone 2

[Tommie]

Igot an unlocked T-Mobile Alcatel Linkzone hotspot for use with my public mobile service. It's got the specs to be compatible, and I see the carrier name says Public Mobile, and I get good service bars (3-4) at 4G LTE.

I can even an SMS from it, I confirmed that, but when I try to connect to it via a wifi device the internet doesn't work! Everything on the devices side says uplink is good and no problems, but I've tried multiple devices to connect and none work. The only thing weird is the APN says NULL and when I add Public Mobile and put all the info and click apply, it says success but the thing still says NULL

I'm too afraid of losing my connection again so I cannot confirm which of these two was the solution; not having a space in profile name, or disconnecting the device first. Either way it is now online and I have a connection! Thank you all for the suggestions!

It is Public Mobile. I did a tracert to google dns (8.8.8.8) on my laptop while on the alcatel linkzone hotpsot connect, and it went past the router....right into a telus network then nothing, they cut me out

@Kyle2 You do have a data plan and its active? When you put the sim into a regular phone can you can access data with no issues? If they are rejecting you, funny if it had something to do with the time zone bug.

You did say your self the APN comes up blank meaning there could be some local issue which still makes me think to try the troubleshooting reset / firmware update directly on the device however if what you are saying is true and you are 100% sure not needing to do any trouble shooting then I am not sure how anyone here could help you since its passed your device I suggest contacting the @CS_Agent for technical support

I would suggest not bothering the moderators for something like this. Their mandate is primarily to get the service up and running, not to chase down hardware issues for customer which can get really tricky. Remember, Public Mobile does not sell hardware.

My essential phone has been neutered in that the APN addition function has been blocked since android O. Looking online why, there was discussions that one of the reasons is that carriers like T-Mobile needs this to control tethering. The APN type field needs to have dun added and without APN editing/adding, it can't be done. I wonder if the problem is that the lack of APN adding capability is hampering the tethering here. Just a thought.

This may seem silly, but I have heard of a weird problem that has effected many users on the linkzone.... Go into settings and change the Date/Time to 24 hour format... this has actually helped quite a few people, there are even youtube videos about the 24 hour bug.

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