i've had the same problem, but to solve it i had to do this:
Step 1. Open the ZoneAlarm program, go to Configure panel, and make sure
the "Load At Startup" box is UNCHECKED.
- Step 2. Right-click on your taskbar, select "Toolbars," and make sure that
the ZoneAlarm deskband is UNCHECKED as well (if it is checked, click on it
to uncheck it).
- Step 3. Reboot. You should now have no ZoneAlarm processes running on your
system.
- Step 4. Open the Internet Logs directory (on Windows 95, 98, and ME this
will be "C:\Windows\Internet Logs", on Windows NT and 2000 it will be
C:\WINNT\Internet Logs), where you will find a file called "iamdb.rdb" and a
file named after your computer with the ".ldb" extension. Delete both of
these files.
- Step 5. Make sure you have emptied your Recycle Bin, then reboot your
system.
- Step 6. You will need to start ZoneAlarm manually. (Click "Start,"
"Programs," "Zone Labs," "ZoneAlarm"). ZoneAlarm will start up again with a
fresh database. Each program should ask for access again if the files were
properly deleted.
- Step 7. Be sure to RECHECK anything you unchecked earlier.
HTH,
"Rayxen" <poit...@REMOVEhotmail.com> wrote in message
news:zs0T7.14605$_z.4...@news-server.bigpond.net.au...