Error: Sorry, we cannot connect to the server

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Luciano R

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Jul 10, 2016, 8:37:06 AM7/10/16
to bigbluebutton-users
It was working ass well, but sudennly stop connecting,

Greatings to all,
 
I use bbb in moodle 3.1, it was working correctly but just stop working, and it is also impossible to add to new courses.

we use in this configuration 

These settings are always used

bigbluebuttonbn_server_url

The URL of your BigBlueButton server must end with /bigbluebutton/. (This default URL is for a BigBlueButton server provided by Blindside Networks that you can use for testing.)

bigbluebuttonbn_shared_secret
Padrão: 8cd8ef52e8e101574e400365b55e11a6


is ti possible to use it instead of this server, use the server where is hosted my school (godaddy)

I really need to fix it, other way i have a nonsense school


thanks

Fred Dixon

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Jul 10, 2016, 8:45:21 AM7/10/16
to BigBlueButton-users
Hi Luciano,

> I use bbb in moodle 3.1, it was working correctly but just stop working, and it is also impossible to add to new courses.

We just checked the test-install BigBlueButton server and it is working fine.

It sounds like you may have a problem with Moodle (not BigBlueButton).  There isn't much we can do to help (this is the forum for questions on BigBlueButton, not Moodle).  

Recommend you seek help from the Moodle community.

Regards,... Fred


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