impossible to rebuild recording

[paolo podestà]

Hi,

Today I had a meeting with 2 speakers w/webcam and an attendace of 275 ppl.

We use the API to open the room and record the attendance.

everything was fine for the first 20 minutes then it started to freeze. I only could restart BBB ( bbb-conf --restart) and everything was fine again (actually much better than I hoped for).

the recording of the second part is fine but I can't build the first part which is listed but without external ID

bbb-record --watch  

2c786922e590ca8b751f79e2362a29993fe49749-1611764345756  Wed Jan 27 17:19:05 CET 2021  X   XXX X         16                      presentation        d2fcc340-d339-4b3c-a03c-5850a429a2cb

2c786922e590ca8b751f79e2362a29993fe49749-1611761261145  Wed Jan 27 16:27:41 CET 2021  X                 16

I collected the webcam from Kurento and the audio from freeswitch but I'd really love not to put everything in sync on a video editor.

  

Is there's something I can do  to fix it?

thanks,

Paolo

BigBlueButton Server 2.2.31 (2325)

                    Kernel version: 4.19.62-mod-std-ipv6-64

                      Distribution: Ubuntu 16.04.7 LTS (64-bit)

                            Memory: 65984 MB

                         CPU cores: 12

/usr/share/bbb-web/WEB-INF/classes/bigbluebutton.properties (bbb-web)

       bigbluebutton.web.serverURL: https://webinar.trinitycollege.it

                defaultGuestPolicy: ALWAYS_ACCEPT

                 svgImagesRequired: true

/etc/nginx/sites-available/bigbluebutton (nginx)

                       server_name: webinar.trinitycollege.it

                              port: , [::]:8080

                              port: 443 ssl

/opt/freeswitch/etc/freeswitch/vars.xml (FreeSWITCH)

                       local_ip_v4: 176.31.228.9

                   external_rtp_ip: 51.255.74.170

                   external_sip_ip: stun:stun.freeswitch.org

/opt/freeswitch/etc/freeswitch/sip_profiles/external.xml (FreeSWITCH)

                        ext-rtp-ip: $${local_ip_v4}

                        ext-sip-ip: $${local_ip_v4}

                        ws-binding: :5066

                       wss-binding: :7443

/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)

                     playback_host: webinar.trinitycollege.it

                 playback_protocol: http

                            ffmpeg: 4.2.4-1ubuntu0.1bbb1~16.04.1

/etc/bigbluebutton/nginx/sip.nginx (sip.nginx)

                        proxy_pass: 176.31.228.9

                          protocol: https

/usr/local/bigbluebutton/bbb-webrtc-sfu/config/default.yml (Kurento SFU)

                        kurento.ip: 176.31.228.9

                       kurento.url: ws://127.0.0.1:8888/kurento

                    kurento.sip_ip: 176.31.228.9

                    localIpAddress: 176.31.228.9

               recordScreenSharing: true

                     recordWebcams: true

                  codec_video_main: VP8

               codec_video_content: VP8

/usr/share/meteor/bundle/programs/server/assets/app/config/settings.yml (HTML5 client)

                             build: 1114

                        kurentoUrl: wss://webinar.trinitycollege.it/bbb-webrtc-sfu

                  enableListenOnly: true

                    sipjsHackViaWs: false

/usr/share/bbb-web/WEB-INF/classes/spring/turn-stun-servers.xml (STUN Server)

                              stun:stun.freeswitch.org

# Potential problems described below