Shared notes 404

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Stefan Wolff

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Jan 13, 2021, 6:55:55 AM1/13/21
to bigbluebutton-users
Hello,
I got the following problem that I get an HTTP 404 error when trying to open shared notes.

Etherpad is running according to systemctl status etherpad.service and bbb-conf --status. The nginx error log shows: open() "/var/www/bigbluebutton-default/pad/p/8e2aead9" failed (2: No such file or directory) And indeed there is no folder called "pad", but I guess this correct, because the path "/pad" should open a communication with the etherpad service.

In settings.yml the note-URL is set to "https://example.com/pad". Most likely I have an error in my nginx config, which really is a little bit messy. 

server {
  listen 80;
  listen [::]:80;
  server_name example.com;
  
  return 301 https://$server_name/b; #redirect HTTP to HTTPS

}
server {
  listen 443 ssl;
  listen [::]:443 ssl;
  server_name example.com;

    ssl_session_cache shared:SSL:10m;
    ssl_session_timeout 10m;
    ssl_protocols TLSv1.2;
    ssl_ciphers ECDHE-ECDSA-AES128-GCM-SHA256:ECDHE-RSA-AES128-GCM-SHA256:ECDHE-ECDSA-AES256-GCM-SHA384:ECDHE-RSA-AES256-GCM-SHA384:ECDHE-ECDSA-CHACHA20-POLY1305:ECDHE-RSA-CHACHA20-POLY1305:DHE-RSA-AES128-GCM-SHA256
:DHE-RSA-AES256-GCM-SHA384;
    ssl_prefer_server_ciphers on;
    ssl_dhparam /etc/nginx/ssl/dhp-4096.pem;
    
    # HSTS (comment out to enable)
    #add_header Strict-Transport-Security "max-age=31536000; includeSubDomains" always;

  access_log  /var/log/nginx/bigbluebutton.access.log;

   # Handle RTMPT (RTMP Tunneling).  Forwards requests
   # to Red5 on port 5080
  location ~ (/open/|/close/|/idle/|/send/|/fcs/) {
    proxy_pass         http://127.0.0.1:5080;
    proxy_redirect     off;
    proxy_set_header   X-Forwarded-For   $proxy_add_x_forwarded_for;

    client_max_body_size       10m;
    client_body_buffer_size    128k;

    proxy_connect_timeout      90;
    proxy_send_timeout         90;
    proxy_read_timeout         90;

    proxy_buffering            off;
    keepalive_requests         1000000000;
  }

  # Handle desktop sharing tunneling.  Forwards
  # requests to Red5 on port 5080.
  location /deskshare {
     proxy_pass         http://127.0.0.1:5080;
     proxy_redirect     default;
     proxy_set_header   X-Forwarded-For   $proxy_add_x_forwarded_for;
     client_max_body_size       10m;
     client_body_buffer_size    128k;
     proxy_connect_timeout      90;
     proxy_send_timeout         90;
     proxy_read_timeout         90;
     proxy_buffer_size          4k;
     proxy_buffers              4 32k;
     proxy_busy_buffers_size    64k;
     proxy_temp_file_write_size 64k;
     include    fastcgi_params;
  }

  # BigBlueButton landing page.
  location / {
    root   /var/www/bigbluebutton-default;
    index  index.html index.htm;
    expires 1m;
  }

  # Include specific rules for record and playback
  include /etc/bigbluebutton/nginx/*.nginx;

  #error_page  404  /404.html;

  # Redirect server error pages to the static page /50x.html
  #
  error_page   500 502 503 504  /50x.html;
  location = /50x.html {
    root   /var/www/nginx-default;
  }

    ssl_certificate /etc/letsencrypt/live/example.com-0001/fullchain.pem; # managed by Certbot
    ssl_certificate_key /etc/letsencrypt/live/example.com-0001/privkey.pem; # managed by Certbot
}

Has anybody an idea? Thanks for help!

Stefan Wolff

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Jan 26, 2021, 6:29:06 AM1/26/21
to bigbluebutton-users
Nobody can help me?

sd...@distancelearning.cloud

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Jan 30, 2021, 6:16:06 AM1/30/21
to bigbluebu...@googlegroups.com

Are you working with a dev html5 client.  There is a api key in etherpad config file that needs to match in settings.yml.   if they don’t match, notes will not start.

 

Regards,

Stephen

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