Audio cuts out

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Martin Regan

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Sep 16, 2013, 9:51:23 AM9/16/13
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When I start a webinar I only get the opportunity to speak a few words and then all audio cuts out.  I have only one participant and when they leave and join again it works for about 10 seconds.
 
The audio test at the start works ok on both machines.
 
any help deeply appreciated
 
Martin

HostBBB.com

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Sep 16, 2013, 10:08:20 AM9/16/13
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Martin,
 
To test your server,  open up a second browser tab and join the room again,  connect audio,  now you should be able to hear yourself.  see if you stay connected and here yourself fine.
 
You also can to a sudo bbb-conf --debug to look at logs if you suspect the server has issues.
 
regards,
Stephen

Fred Dixon

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Sep 16, 2013, 10:14:36 AM9/16/13
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Hi Martin,

Is this with your own BigBlueButton Server?  Can you try it against our demo server at


and let us know if you get the same results.


Regards,... Fred


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Martin Regan

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Sep 24, 2013, 6:55:54 AM9/24/13
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Fred,
 
I was accessing the BBB through moodle when I go directly I have sound on two machines.  On the third machine the mic was working but there was no sound in the ear piece. this was setup in Linux and I found an option within the sound configuration to change the output device and it worked.  I am having the same problem on a windows machine but cant seem to find where to change the ouput device for sound - any ideas?? the only option I can see is in control panel - sound- playback tab (I think you can set the default output device here, the only problem is it doesn't seem to work)  
 
 
 
 
 
 
 
 
 
 
 

On Monday, 16 September 2013 15:14:36 UTC+1, Fred Dixon wrote:
Hi Martin,

Is this with your own BigBlueButton Server?  Can you try it against our demo server at


and let us know if you get the same results.


Regards,... Fred
On Mon, Sep 16, 2013 at 9:51 AM, Martin Regan <martin.r...@gmail.com> wrote:
When I start a webinar I only get the opportunity to speak a few words and then all audio cuts out.  I have only one participant and when they leave and join again it works for about 10 seconds.
 
The audio test at the start works ok on both machines.
 
any help deeply appreciated
 
Martin

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Fred Dixon

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Sep 24, 2013, 7:58:56 AM9/24/13
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Hi Martin,

>  am having the same problem on a windows machine but cant seem to find where to change the ouput device for sound - any ideas??

I googled for 

  change audio output on windows

and found a number of resources.  Try this one:



Regards,... Fred
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Martin Regan

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Sep 26, 2013, 7:21:39 AM9/26/13
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Fred,
 
Thanks for that I think that has sorted this issue!!
 
Martin
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