I can not get BBB to install it will not gpg keys, nor any of the apt repository for ppa:libreoffice and other ppa files.

652 views
Skip to first unread message

Edward Ashley

unread,
Sep 13, 2021, 4:21:42 PM9/13/21
to BigBlueButton-Setup

Has anyone else been having problems trying to get bigbluebutton installed?

 

I have been trying for the last week to get bigbluebutton installed on my ubuntu 18.04 server but every time I try to run it it crashes and gives me an “Error: Retrieving gpg key timed out” and it also gives me a “Warning: apt-key output should not be parsed (stdout is not a terminal)

 

Here is the output from running the script:

 

root@geo-english:/home/eashley# sudo wget https://ubuntu.bigbluebutton.org/bbb-install.sh

--2021-09-13 19:27:02--  https://ubuntu.bigbluebutton.org/bbb-install.sh

Resolving ubuntu.bigbluebutton.org (ubuntu.bigbluebutton.org)... 167.99.180.121

Connecting to ubuntu.bigbluebutton.org (ubuntu.bigbluebutton.org)|167.99.180.121|:443... connected.

HTTP request sent, awaiting response... 200 OK

Length: 39343 (38K) [application/octet-stream]

Saving to: ‘bbb-install.sh’

 

bbb-install.sh                                       100%[===========================================================================================================================>]  38.42K  --.-KB/s    in 0.05s

 

2021-09-13 19:27:33 (763 KB/s) - ‘bbb-install.sh.1’ saved [39343/39343]

 

root@geo-english:/home/eashley# chmod +x bbb-install.sh

root@geo-english:/home/eashley# nano bbb-install.sh

root@geo-english:/home/eashley# clear

root@geo-english:/home/eashley# ./bbb-install.sh -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g

+ main -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g

+ export DEBIAN_FRONTEND=noninteractive

+ DEBIAN_FRONTEND=noninteractive

+ PACKAGE_REPOSITORY=ubuntu.bigbluebutton.org

+ LETS_ENCRYPT_OPTIONS='--webroot --non-interactive'

+ SOURCES_FETCHED=false

+ need_x64

++ uname -m

+ UNAME=x86_64

+ '[' x86_64 '!=' x86_64 ']'

+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g

+ case $opt in

++ grep Port /etc/ssh/ssh_config

++ grep -v '#'

++ sed 's/[^0-9]*//g'

+ SSH_PORT=

+ [[ ! -z '' ]]

+ UFW=true

+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g

+ case $opt in

+ VERSION=bionic-23

+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g

+ case $opt in

+ HOST=www.geo-english.net

+ '[' www.geo-english.net == bbb.example.com ']'

+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g

+ case $opt in

+ EMAIL=ad...@geo-limited.net

+ '[' ad...@geo-limited.net == in...@example.com ']'

+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g

+ case $opt in

+ GREENLIGHT=true

+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g

+ '[' '!' -z www.geo-english.net ']'

+ check_host www.geo-english.net

+ '[' -z '' ']'

+ '[' -z www.geo-english.net ']'

+ '[' '!' -z bionic-23 ']'

+ check_version bionic-23

+ echo bionic-23

+ egrep -q 'xenial|bionic'

++ echo bionic-23

++ sed 's/-.*//g'

+ DISTRO=bionic

+ wget -qS --spider https://ubuntu.bigbluebutton.org/bionic-23/dists/bigbluebutton-bionic/Release.gpg

+ err 'Unable to locate packages for bionic-23 at ubuntu.bigbluebutton.org.'

+ say 'Unable to locate packages for bionic-23 at ubuntu.bigbluebutton.org.'

+ echo 'bbb-install: Unable to locate packages for bionic-23 at ubuntu.bigbluebutton.org.'

bbb-install: Unable to locate packages for bionic-23 at ubuntu.bigbluebutton.org.

+ exit 1

root@geo-english:/home/eashley# ./bbb-install.sh -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g

+ main -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g

+ export DEBIAN_FRONTEND=noninteractive

+ DEBIAN_FRONTEND=noninteractive

+ PACKAGE_REPOSITORY=ubuntu.bigbluebutton.org

+ LETS_ENCRYPT_OPTIONS='--webroot --non-interactive'

+ SOURCES_FETCHED=false

+ need_x64

++ uname -m

+ UNAME=x86_64

+ '[' x86_64 '!=' x86_64 ']'

+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g

+ case $opt in

++ grep Port /etc/ssh/ssh_config

++ grep -v '#'

++ sed 's/[^0-9]*//g'

+ SSH_PORT=

+ [[ ! -z '' ]]

+ UFW=true

+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g

+ case $opt in

+ VERSION=bionic-23

+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g

+ case $opt in

+ HOST=www.geo-english.net

+ '[' www.geo-english.net == bbb.example.com ']'

+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g

+ case $opt in

+ EMAIL=ad...@geo-limited.net

+ '[' ad...@geo-limited.net == in...@example.com ']'

+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g

+ case $opt in

+ GREENLIGHT=true

+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g

+ '[' '!' -z www.geo-english.net ']'

+ check_host www.geo-english.net

+ '[' -z '' ']'

+ '[' -z www.geo-english.net ']'

+ '[' '!' -z bionic-23 ']'

+ check_version bionic-23

+ echo bionic-23

+ egrep -q 'xenial|bionic'

++ echo bionic-23

++ sed 's/-.*//g'

+ DISTRO=bionic

+ wget -qS --spider https://ubuntu.bigbluebutton.org/bionic-23/dists/bigbluebutton-bionic/Release.gpg

+ check_root

+ '[' 0 '!=' 0 ']'

+ need_pkg apt-transport-https

+ check_root

+ '[' 0 '!=' 0 ']'

+ '[' '!' false = true ']'

+ apt-get update

Hit:1 http://us.archive.ubuntu.com/ubuntu bionic InRelease

Hit:2 http://us.archive.ubuntu.com/ubuntu bionic-updates InRelease

Hit:3 http://us.archive.ubuntu.com/ubuntu bionic-backports InRelease

Hit:4 http://us.archive.ubuntu.com/ubuntu bionic-security InRelease

Err:5 https://ubuntu.bigbluebutton.org/bionic-23 bigbluebutton-bionic InRelease

  Could not connect to ubuntu.bigbluebutton.org:443 (167.99.180.121), connection timed out

Reading package lists... Done

W: Failed to fetch https://ubuntu.bigbluebutton.org/bionic-23/dists/bigbluebutton-bionic/InRelease  Could not connect to ubuntu.bigbluebutton.org:443 (167.99.180.121), connection timed out

W: Some index files failed to download. They have been ignored, or old ones used instead.

+ SOURCES_FETCHED=true

+ dpkg -s apt-transport-https

+ apt-key list

+ grep -q 'BigBlueButton apt-get'

Warning: apt-key output should not be parsed (stdout is not a terminal)

+ '[' -f /etc/apt/sources.list.d/bigbluebutton.list ']'

+ grep -q xenial-200 /etc/apt/sources.list.d/bigbluebutton.list

+ echo 'deb https://ubuntu.bigbluebutton.org/bionic-23 bigbluebutton-bionic main'

+ check_apache2

+ dpkg -l

+ grep -q apache2-bin

+ '[' -z bionic-23 ']'

+ '[' -z bionic-23 ']'

+ env

LS_COLORS=rs=0:di=01;34:ln=01;36:mh=00:pi=40;33:so=01;35:do=01;35:bd=40;33;01:cd=40;33;01:or=40;31;01:mi=00:su=37;41:sg=30;43:ca=30;41:tw=30;42:ow=34;42:st=37;44:ex=01;32:*.tar=01;31:*.tgz=01;31:*.arc=01;31:*.arj=01;31:*.taz=01;31:*.lha=01;31:*.lz4=01;31:*.lzh=01;31:*.lzma=01;31:*.tlz=01;31:*.txz=01;31:*.tzo=01;31:*.t7z=01;31:*.zip=01;31:*.z=01;31:*.Z=01;31:*.dz=01;31:*.gz=01;31:*.lrz=01;31:*.lz=01;31:*.lzo=01;31:*.xz=01;31:*.zst=01;31:*.tzst=01;31:*.bz2=01;31:*.bz=01;31:*.tbz=01;31:*.tbz2=01;31:*.tz=01;31:*.deb=01;31:*.rpm=01;31:*.jar=01;31:*.war=01;31:*.ear=01;31:*.sar=01;31:*.rar=01;31:*.alz=01;31:*.ace=01;31:*.zoo=01;31:*.cpio=01;31:*.7z=01;31:*.rz=01;31:*.cab=01;31:*.wim=01;31:*.swm=01;31:*.dwm=01;31:*.esd=01;31:*.jpg=01;35:*.jpeg=01;35:*.mjpg=01;35:*.mjpeg=01;35:*.gif=01;35:*.bmp=01;35:*.pbm=01;35:*.pgm=01;35:*.ppm=01;35:*.tga=01;35:*.xbm=01;35:*.xpm=01;35:*.tif=01;35:*.tiff=01;35:*.png=01;35:*.svg=01;35:*.svgz=01;35:*.mng=01;35:*.pcx=01;35:*.mov=01;35:*.mpg=01;35:*.mpeg=01;35:*.m2v=01;35:*.mkv=01;35:*.webm=01;35:*.ogm=01;35:*.mp4=01;35:*.m4v=01;35:*.mp4v=01;35:*.vob=01;35:*.qt=01;35:*.nuv=01;35:*.wmv=01;35:*.asf=01;35:*.rm=01;35:*.rmvb=01;35:*.flc=01;35:*.avi=01;35:*.fli=01;35:*.flv=01;35:*.gl=01;35:*.dl=01;35:*.xcf=01;35:*.xwd=01;35:*.yuv=01;35:*.cgm=01;35:*.emf=01;35:*.ogv=01;35:*.ogx=01;35:*.aac=00;36:*.au=00;36:*.flac=00;36:*.m4a=00;36:*.mid=00;36:*.midi=00;36:*.mka=00;36:*.mp3=00;36:*.mpc=00;36:*.ogg=00;36:*.ra=00;36:*.wav=00;36:*.oga=00;36:*.opus=00;36:*.spx=00;36:*.xspf=00;36:

LESSCLOSE=/usr/bin/lesspipe %s %s

LANG=C.UTF-8

SUDO_GID=1000

USERNAME=root

SUDO_COMMAND=/bin/su

USER=root

PWD=/home/eashley

HOME=/root

SUDO_USER=eashley

DEBIAN_FRONTEND=noninteractive

SUDO_UID=1000

MAIL=/var/mail/root

TERM=xterm

SHELL=/bin/bash

SHLVL=2

LOGNAME=root

PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin

LESSOPEN=| /usr/bin/lesspipe %s

_=/usr/bin/env

+ '[' bionic == xenial ']'

+ '[' bionic == bionic ']'

+ check_ubuntu 18.04

++ lsb_release -r

++ sed 's/^[^0-9]*//g'

+ RELEASE=18.04

+ '[' 18.04 '!=' 18.04 ']'

+ TOMCAT_USER=tomcat8

+ check_mem

++ grep MemTotal /proc/meminfo

++ awk '{print $2}'

+ MEM=49440560

+ MEM=49440

+ ((  49440 < 3940  ))

+ need_pkg software-properties-common

+ check_root

+ '[' 0 '!=' 0 ']'

+ '[' '!' true = true ']'

+ dpkg -s software-properties-common

+ sudo add-apt-repository universe

'universe' distribution component is already enabled for all sources.

+ need_pkg wget curl gpg-agent dirmngr

+ check_root

+ '[' 0 '!=' 0 ']'

+ '[' '!' true = true ']'

+ dpkg -s wget curl gpg-agent dirmngr

+ get_IP www.geo-english.net

+ '[' '!' -z '' ']'

+ need_pkg net-tools

+ check_root

+ '[' 0 '!=' 0 ']'

+ '[' '!' true = true ']'

+ dpkg -s net-tools

+ LANG=c

+ ifconfig

+ grep -q venet0:0

++ awk '/inet /{ print $2}'

++ cut -d: -f2

+++ route

+++ grep '^default'

+++ head -1

+++ sed 's/.* //'

++ ifconfig enp3s0f0

+ IP=150.220.243.57

+ '[' -r /sys/devices/virtual/dmi/id/product_uuid ']'

++ head -c 3 /sys/devices/virtual/dmi/id/product_uuid

+ '[' 323 == EC2 ']'

+ '[' -f /var/lib/dhcp/dhclient.eth0.leases ']'

+ '[' -f /run/scw-metadata.cache ']'

+ which dmidecode

+ dmidecode -s bios-vendor

+ grep -q Google

+ '[' '!' -z www.geo-english.net ']'

+ need_pkg dnsutils

+ check_root

+ '[' 0 '!=' 0 ']'

+ '[' '!' true = true ']'

+ dpkg -s dnsutils

++ dig +short www.geo-english.net @resolver1.opendns.com

++ grep '^[.0-9]*$'

++ tail -n1

+ local external_ip=150.220.243.57

+ '[' '!' -z 150.220.243.57 ']'

+ '[' 150.220.243.57 '!=' 150.220.243.57 ']'

+ '[' -z 150.220.243.57 ']'

+ '[' bionic == xenial ']'

+ '[' bionic == bionic ']'

+ need_ppa rmescandon-ubuntu-yq-bionic.list ppa:rmescandon/yq CC86BB64

+ need_pkg software-properties-common

+ check_root

+ '[' 0 '!=' 0 ']'

+ '[' '!' true = true ']'

+ dpkg -s software-properties-common

+ '[' '!' -f /etc/apt/sources.list.d/rmescandon-ubuntu-yq-bionic.list ']'

+ LC_CTYPE=C.UTF-8

+ add-apt-repository -y ppa:rmescandon/yq

Error: retrieving gpg key timed out.

 

 

 

Now when I had to copy and paste the output I had to do a control C to copy the output which also then interrupted some of the installation process from what I can tell it aborted the installation of “add-apt-repository -y ppa:rmescandon/yq”

 

However as I was getting this letter ready to posts to the message board it continued on with trying to install BBB the following is the rest of the printout:

 

^CException ignored in: <module 'threading' from '/usr/lib/python3.6/threading.py'>

Traceback (most recent call last):

  File "/usr/lib/python3.6/threading.py", line 1294, in _shutdown

    t.join()

  File "/usr/lib/python3.6/threading.py", line 1056, in join

    self._wait_for_tstate_lock()

  File "/usr/lib/python3.6/threading.py", line 1072, in _wait_for_tstate_lock

    elif lock.acquire(block, timeout):

KeyboardInterrupt

+ apt-key list CC86BB64

+ grep -q -E '1024|4096'

Warning: apt-key output should not be parsed (stdout is not a terminal)

+ need_ppa libreoffice-ubuntu-ppa-bionic.list ppa:libreoffice/ppa 1378B444

+ need_pkg software-properties-common

+ check_root

+ '[' 0 '!=' 0 ']'

+ '[' '!' true = true ']'

+ dpkg -s software-properties-common

+ '[' '!' -f /etc/apt/sources.list.d/libreoffice-ubuntu-ppa-bionic.list ']'

+ LC_CTYPE=C.UTF-8

+ add-apt-repository -y ppa:libreoffice/ppa

Error: retrieving gpg key timed out.

+ apt-key list 1378B444

+ grep -q -E '1024|4096'

Warning: apt-key output should not be parsed (stdout is not a terminal)

+ need_ppa bigbluebutton-ubuntu-support-bionic.list ppa:bigbluebutton/support E95B94BC

+ need_pkg software-properties-common

+ check_root

+ '[' 0 '!=' 0 ']'

+ '[' '!' true = true ']'

+ dpkg -s software-properties-common

+ '[' '!' -f /etc/apt/sources.list.d/bigbluebutton-ubuntu-support-bionic.list ']'

+ LC_CTYPE=C.UTF-8

+ add-apt-repository -y ppa:bigbluebutton/support

Error: retrieving gpg key timed out.

+ apt-key list E95B94BC

+ grep -q -E '1024|4096'

Warning: apt-key output should not be parsed (stdout is not a terminal)

+ apt-key list 5AFA7A83

+ grep -q -E '1024|4096'

Warning: apt-key output should not be parsed (stdout is not a terminal)

+ sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys 5AFA7A83

Executing: /tmp/apt-key-gpghome.sPptxShZxF/gpg.1.sh --keyserver keyserver.ubuntu.com --recv-keys 5AFA7A83

gpg: keyserver receive failed: Server indicated a failure

+ rm -rf /etc/apt/sources.list.d/kurento.list

+ '[' '!' -f /etc/apt/sources.list.d/nodesource.list ']'

+ curl -sL https://deb.nodesource.com/setup_12.x

+ sudo -E bash -

+ apt-cache madison nodejs

+ grep -q node_12

+ err 'Did not detect nodejs 12.x candidate for installation'

+ say 'Did not detect nodejs 12.x candidate for installation'

+ echo 'bbb-install: Did not detect nodejs 12.x candidate for installation'

bbb-install: Did not detect nodejs 12.x candidate for installation

+ exit 1

root@geo-english:/home/eashley#

 

 

 

Can anyone Please help me with this? I am at wits end. I really hope that someone cant help me to get this running.

 

The IP address to the server is 150.220.243.57

FQDN is www.geo-english.net


Thanks everyone who will be able to help me.


Edward

 

You can email me at: eahosting or edward...@rtnnow.org

 

Please help!!!

Reply all
Reply to author
Forward
0 new messages