Has anyone else been having problems trying to get bigbluebutton installed?
I have been trying for the last week to get bigbluebutton installed on my ubuntu 18.04 server but every time I try to run it it crashes and gives me an “Error: Retrieving gpg key timed out” and it also gives me a “Warning: apt-key output should not be parsed (stdout is not a terminal)
Here is the output from running the script:
root@geo-english:/home/eashley# sudo wget https://ubuntu.bigbluebutton.org/bbb-install.sh
--2021-09-13 19:27:02-- https://ubuntu.bigbluebutton.org/bbb-install.sh
Resolving ubuntu.bigbluebutton.org (ubuntu.bigbluebutton.org)... 167.99.180.121
Connecting to ubuntu.bigbluebutton.org (ubuntu.bigbluebutton.org)|167.99.180.121|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 39343 (38K) [application/octet-stream]
Saving to: ‘bbb-install.sh’
bbb-install.sh 100%[===========================================================================================================================>] 38.42K --.-KB/s in 0.05s
2021-09-13 19:27:33 (763 KB/s) - ‘bbb-install.sh.1’ saved [39343/39343]
root@geo-english:/home/eashley# chmod +x bbb-install.sh
root@geo-english:/home/eashley# nano bbb-install.sh
root@geo-english:/home/eashley# clear
root@geo-english:/home/eashley# ./bbb-install.sh -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g
+ main -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g
+ export DEBIAN_FRONTEND=noninteractive
+ DEBIAN_FRONTEND=noninteractive
+ PACKAGE_REPOSITORY=ubuntu.bigbluebutton.org
+ LETS_ENCRYPT_OPTIONS='--webroot --non-interactive'
+ SOURCES_FETCHED=false
+ need_x64
++ uname -m
+ UNAME=x86_64
+ '[' x86_64 '!=' x86_64 ']'
+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g
+ case $opt in
++ grep Port /etc/ssh/ssh_config
++ grep -v '#'
++ sed 's/[^0-9]*//g'
+ SSH_PORT=
+ [[ ! -z '' ]]
+ UFW=true
+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g
+ case $opt in
+ VERSION=bionic-23
+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g
+ case $opt in
+ HOST=www.geo-english.net
+ '[' www.geo-english.net == bbb.example.com ']'
+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g
+ case $opt in
+ EMAIL=ad...@geo-limited.net
+ '[' ad...@geo-limited.net == in...@example.com ']'
+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g
+ case $opt in
+ GREENLIGHT=true
+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g
+ '[' '!' -z www.geo-english.net ']'
+ check_host www.geo-english.net
+ '[' -z '' ']'
+ '[' -z www.geo-english.net ']'
+ '[' '!' -z bionic-23 ']'
+ check_version bionic-23
+ echo bionic-23
+ egrep -q 'xenial|bionic'
++ echo bionic-23
++ sed 's/-.*//g'
+ DISTRO=bionic
+ wget -qS --spider https://ubuntu.bigbluebutton.org/bionic-23/dists/bigbluebutton-bionic/Release.gpg
+ err 'Unable to locate packages for bionic-23 at ubuntu.bigbluebutton.org.'
+ say 'Unable to locate packages for bionic-23 at ubuntu.bigbluebutton.org.'
+ echo 'bbb-install: Unable to locate packages for bionic-23 at ubuntu.bigbluebutton.org.'
bbb-install: Unable to locate packages for bionic-23 at ubuntu.bigbluebutton.org.
+ exit 1
root@geo-english:/home/eashley# ./bbb-install.sh -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g
+ main -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g
+ export DEBIAN_FRONTEND=noninteractive
+ DEBIAN_FRONTEND=noninteractive
+ PACKAGE_REPOSITORY=ubuntu.bigbluebutton.org
+ LETS_ENCRYPT_OPTIONS='--webroot --non-interactive'
+ SOURCES_FETCHED=false
+ need_x64
++ uname -m
+ UNAME=x86_64
+ '[' x86_64 '!=' x86_64 ']'
+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g
+ case $opt in
++ grep Port /etc/ssh/ssh_config
++ grep -v '#'
++ sed 's/[^0-9]*//g'
+ SSH_PORT=
+ [[ ! -z '' ]]
+ UFW=true
+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g
+ case $opt in
+ VERSION=bionic-23
+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g
+ case $opt in
+ HOST=www.geo-english.net
+ '[' www.geo-english.net == bbb.example.com ']'
+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g
+ case $opt in
+ EMAIL=ad...@geo-limited.net
+ '[' ad...@geo-limited.net == in...@example.com ']'
+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g
+ case $opt in
+ GREENLIGHT=true
+ builtin getopts hs:r:c:v:e:p:m:lxgtadwX opt -w -v bionic-23 -s www.geo-english.net -e ad...@geo-limited.net -g
+ '[' '!' -z www.geo-english.net ']'
+ check_host www.geo-english.net
+ '[' -z '' ']'
+ '[' -z www.geo-english.net ']'
+ '[' '!' -z bionic-23 ']'
+ check_version bionic-23
+ echo bionic-23
+ egrep -q 'xenial|bionic'
++ echo bionic-23
++ sed 's/-.*//g'
+ DISTRO=bionic
+ wget -qS --spider https://ubuntu.bigbluebutton.org/bionic-23/dists/bigbluebutton-bionic/Release.gpg
+ check_root
+ '[' 0 '!=' 0 ']'
+ need_pkg apt-transport-https
+ check_root
+ '[' 0 '!=' 0 ']'
+ '[' '!' false = true ']'
+ apt-get update
Hit:1 http://us.archive.ubuntu.com/ubuntu bionic InRelease
Hit:2 http://us.archive.ubuntu.com/ubuntu bionic-updates InRelease
Hit:3 http://us.archive.ubuntu.com/ubuntu bionic-backports InRelease
Hit:4 http://us.archive.ubuntu.com/ubuntu bionic-security InRelease
Err:5 https://ubuntu.bigbluebutton.org/bionic-23 bigbluebutton-bionic InRelease
Could not connect to ubuntu.bigbluebutton.org:443 (167.99.180.121), connection timed out
Reading package lists... Done
W: Failed to fetch https://ubuntu.bigbluebutton.org/bionic-23/dists/bigbluebutton-bionic/InRelease Could not connect to ubuntu.bigbluebutton.org:443 (167.99.180.121), connection timed out
W: Some index files failed to download. They have been ignored, or old ones used instead.
+ SOURCES_FETCHED=true
+ dpkg -s apt-transport-https
+ apt-key list
+ grep -q 'BigBlueButton apt-get'
Warning: apt-key output should not be parsed (stdout is not a terminal)
+ '[' -f /etc/apt/sources.list.d/bigbluebutton.list ']'
+ grep -q xenial-200 /etc/apt/sources.list.d/bigbluebutton.list
+ echo 'deb https://ubuntu.bigbluebutton.org/bionic-23 bigbluebutton-bionic main'
+ check_apache2
+ dpkg -l
+ grep -q apache2-bin
+ '[' -z bionic-23 ']'
+ '[' -z bionic-23 ']'
+ env
LS_COLORS=rs=0:di=01;34:ln=01;36:mh=00:pi=40;33:so=01;35:do=01;35:bd=40;33;01:cd=40;33;01:or=40;31;01:mi=00:su=37;41:sg=30;43:ca=30;41:tw=30;42:ow=34;42:st=37;44:ex=01;32:*.tar=01;31:*.tgz=01;31:*.arc=01;31:*.arj=01;31:*.taz=01;31:*.lha=01;31:*.lz4=01;31:*.lzh=01;31:*.lzma=01;31:*.tlz=01;31:*.txz=01;31:*.tzo=01;31:*.t7z=01;31:*.zip=01;31:*.z=01;31:*.Z=01;31:*.dz=01;31:*.gz=01;31:*.lrz=01;31:*.lz=01;31:*.lzo=01;31:*.xz=01;31:*.zst=01;31:*.tzst=01;31:*.bz2=01;31:*.bz=01;31:*.tbz=01;31:*.tbz2=01;31:*.tz=01;31:*.deb=01;31:*.rpm=01;31:*.jar=01;31:*.war=01;31:*.ear=01;31:*.sar=01;31:*.rar=01;31:*.alz=01;31:*.ace=01;31:*.zoo=01;31:*.cpio=01;31:*.7z=01;31:*.rz=01;31:*.cab=01;31:*.wim=01;31:*.swm=01;31:*.dwm=01;31:*.esd=01;31:*.jpg=01;35:*.jpeg=01;35:*.mjpg=01;35:*.mjpeg=01;35:*.gif=01;35:*.bmp=01;35:*.pbm=01;35:*.pgm=01;35:*.ppm=01;35:*.tga=01;35:*.xbm=01;35:*.xpm=01;35:*.tif=01;35:*.tiff=01;35:*.png=01;35:*.svg=01;35:*.svgz=01;35:*.mng=01;35:*.pcx=01;35:*.mov=01;35:*.mpg=01;35:*.mpeg=01;35:*.m2v=01;35:*.mkv=01;35:*.webm=01;35:*.ogm=01;35:*.mp4=01;35:*.m4v=01;35:*.mp4v=01;35:*.vob=01;35:*.qt=01;35:*.nuv=01;35:*.wmv=01;35:*.asf=01;35:*.rm=01;35:*.rmvb=01;35:*.flc=01;35:*.avi=01;35:*.fli=01;35:*.flv=01;35:*.gl=01;35:*.dl=01;35:*.xcf=01;35:*.xwd=01;35:*.yuv=01;35:*.cgm=01;35:*.emf=01;35:*.ogv=01;35:*.ogx=01;35:*.aac=00;36:*.au=00;36:*.flac=00;36:*.m4a=00;36:*.mid=00;36:*.midi=00;36:*.mka=00;36:*.mp3=00;36:*.mpc=00;36:*.ogg=00;36:*.ra=00;36:*.wav=00;36:*.oga=00;36:*.opus=00;36:*.spx=00;36:*.xspf=00;36:
LESSCLOSE=/usr/bin/lesspipe %s %s
LANG=C.UTF-8
SUDO_GID=1000
USERNAME=root
SUDO_COMMAND=/bin/su
USER=root
PWD=/home/eashley
HOME=/root
SUDO_USER=eashley
DEBIAN_FRONTEND=noninteractive
SUDO_UID=1000
MAIL=/var/mail/root
TERM=xterm
SHELL=/bin/bash
SHLVL=2
LOGNAME=root
PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin
LESSOPEN=| /usr/bin/lesspipe %s
_=/usr/bin/env
+ '[' bionic == xenial ']'
+ '[' bionic == bionic ']'
+ check_ubuntu 18.04
++ lsb_release -r
++ sed 's/^[^0-9]*//g'
+ RELEASE=18.04
+ '[' 18.04 '!=' 18.04 ']'
+ TOMCAT_USER=tomcat8
+ check_mem
++ grep MemTotal /proc/meminfo
++ awk '{print $2}'
+ MEM=49440560
+ MEM=49440
+ (( 49440 < 3940 ))
+ need_pkg software-properties-common
+ check_root
+ '[' 0 '!=' 0 ']'
+ '[' '!' true = true ']'
+ dpkg -s software-properties-common
+ sudo add-apt-repository universe
'universe' distribution component is already enabled for all sources.
+ need_pkg wget curl gpg-agent dirmngr
+ check_root
+ '[' 0 '!=' 0 ']'
+ '[' '!' true = true ']'
+ dpkg -s wget curl gpg-agent dirmngr
+ get_IP www.geo-english.net
+ '[' '!' -z '' ']'
+ need_pkg net-tools
+ check_root
+ '[' 0 '!=' 0 ']'
+ '[' '!' true = true ']'
+ dpkg -s net-tools
+ LANG=c
+ ifconfig
+ grep -q venet0:0
++ awk '/inet /{ print $2}'
++ cut -d: -f2
+++ route
+++ grep '^default'
+++ head -1
+++ sed 's/.* //'
++ ifconfig enp3s0f0
+ IP=150.220.243.57
+ '[' -r /sys/devices/virtual/dmi/id/product_uuid ']'
++ head -c 3 /sys/devices/virtual/dmi/id/product_uuid
+ '[' 323 == EC2 ']'
+ '[' -f /var/lib/dhcp/dhclient.eth0.leases ']'
+ '[' -f /run/scw-metadata.cache ']'
+ which dmidecode
+ dmidecode -s bios-vendor
+ grep -q Google
+ '[' '!' -z www.geo-english.net ']'
+ need_pkg dnsutils
+ check_root
+ '[' 0 '!=' 0 ']'
+ '[' '!' true = true ']'
+ dpkg -s dnsutils
++ dig +short www.geo-english.net @resolver1.opendns.com
++ grep '^[.0-9]*$'
++ tail -n1
+ local external_ip=150.220.243.57
+ '[' '!' -z 150.220.243.57 ']'
+ '[' 150.220.243.57 '!=' 150.220.243.57 ']'
+ '[' -z 150.220.243.57 ']'
+ '[' bionic == xenial ']'
+ '[' bionic == bionic ']'
+ need_ppa rmescandon-ubuntu-yq-bionic.list ppa:rmescandon/yq CC86BB64
+ need_pkg software-properties-common
+ check_root
+ '[' 0 '!=' 0 ']'
+ '[' '!' true = true ']'
+ dpkg -s software-properties-common
+ '[' '!' -f /etc/apt/sources.list.d/rmescandon-ubuntu-yq-bionic.list ']'
+ LC_CTYPE=C.UTF-8
+ add-apt-repository -y ppa:rmescandon/yq
Error: retrieving gpg key timed out.
Now when I had to copy and paste the output I had to do a control C to copy the output which also then interrupted some of the installation process from what I can tell it aborted the installation of “add-apt-repository -y ppa:rmescandon/yq”
However as I was getting this letter ready to posts to the message board it continued on with trying to install BBB the following is the rest of the printout:
^CException ignored in: <module 'threading' from '/usr/lib/python3.6/threading.py'>
Traceback (most recent call last):
File "/usr/lib/python3.6/threading.py", line 1294, in _shutdown
t.join()
File "/usr/lib/python3.6/threading.py", line 1056, in join
self._wait_for_tstate_lock()
File "/usr/lib/python3.6/threading.py", line 1072, in _wait_for_tstate_lock
elif lock.acquire(block, timeout):
KeyboardInterrupt
+ apt-key list CC86BB64
+ grep -q -E '1024|4096'
Warning: apt-key output should not be parsed (stdout is not a terminal)
+ need_ppa libreoffice-ubuntu-ppa-bionic.list ppa:libreoffice/ppa 1378B444
+ need_pkg software-properties-common
+ check_root
+ '[' 0 '!=' 0 ']'
+ '[' '!' true = true ']'
+ dpkg -s software-properties-common
+ '[' '!' -f /etc/apt/sources.list.d/libreoffice-ubuntu-ppa-bionic.list ']'
+ LC_CTYPE=C.UTF-8
+ add-apt-repository -y ppa:libreoffice/ppa
Error: retrieving gpg key timed out.
+ apt-key list 1378B444
+ grep -q -E '1024|4096'
Warning: apt-key output should not be parsed (stdout is not a terminal)
+ need_ppa bigbluebutton-ubuntu-support-bionic.list ppa:bigbluebutton/support E95B94BC
+ need_pkg software-properties-common
+ check_root
+ '[' 0 '!=' 0 ']'
+ '[' '!' true = true ']'
+ dpkg -s software-properties-common
+ '[' '!' -f /etc/apt/sources.list.d/bigbluebutton-ubuntu-support-bionic.list ']'
+ LC_CTYPE=C.UTF-8
+ add-apt-repository -y ppa:bigbluebutton/support
Error: retrieving gpg key timed out.
+ apt-key list E95B94BC
+ grep -q -E '1024|4096'
Warning: apt-key output should not be parsed (stdout is not a terminal)
+ apt-key list 5AFA7A83
+ grep -q -E '1024|4096'
Warning: apt-key output should not be parsed (stdout is not a terminal)
+ sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys 5AFA7A83
Executing: /tmp/apt-key-gpghome.sPptxShZxF/gpg.1.sh --keyserver keyserver.ubuntu.com --recv-keys 5AFA7A83
gpg: keyserver receive failed: Server indicated a failure
+ rm -rf /etc/apt/sources.list.d/kurento.list
+ '[' '!' -f /etc/apt/sources.list.d/nodesource.list ']'
+ curl -sL https://deb.nodesource.com/setup_12.x
+ sudo -E bash -
+ apt-cache madison nodejs
+ grep -q node_12
+ err 'Did not detect nodejs 12.x candidate for installation'
+ say 'Did not detect nodejs 12.x candidate for installation'
+ echo 'bbb-install: Did not detect nodejs 12.x candidate for installation'
bbb-install: Did not detect nodejs 12.x candidate for installation
+ exit 1
root@geo-english:/home/eashley#
Can anyone Please help me with this? I am at wits end. I really hope that someone cant help me to get this running.
The IP address to the server is 150.220.243.57
FQDN is www.geo-english.net
Thanks everyone who will be able to help me.
Edward
You can email me at: eahosting or edward...@rtnnow.org
Please help!!!