Re: [bigbluebutton-setup] Nginx Not Running

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Fred Dixon

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May 23, 2019, 3:09:12 PM5/23/19
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Hi Spike,

> ExecStartPre=/usr/sbin/nginx -t -q -g daemon on; master_process on; (code=exited, status=1/FAILURE)

That's the place to look.  Nginx can't start, which suggests it's a problem with the nginx configuration.  Try looking at the 

  /var/log/nginx/error.log

file for clues.  

Regards,... Fred

On Thu, May 23, 2019 at 12:15 PM Spike Santee <spike...@gmail.com> wrote:
Greetings, 

When I try to restart my BBB installation, I get the following errors:

# IP does not match:# IP from ifconfig: 10.128.0.7# /etc/nginx/sites-available/bigbluebutton: classroom.myradioschool.comRestarting BigBlueButton 2.2.0-beta8 ...Stopping BigBlueButtonStarting BigBlueButtonJob for nginx.service failed because the control process exited with error code. See "systemctl status nginx.service" and "journalctl -xe" for details.** Potential problems described below **# IP does not match:# IP from ifconfig: 10.128.0.7# /etc/nginx/sites-available/bigbluebutton: classroom.myradioschool.com# Not running: Nginx................................................................................# Error: Could not connect to the configured hostname/IP address## https://classroom.myradioschoo.com/## If your BigBlueButton server is behind a firewall, see FAQ.# Warning: The setting of 34.66.45.112 for proxy_pass in## /etc/bigbluebutton/nginx/sip.nginx## does not match the local IP address (10.128.0.7).# (This is OK if you've manually changed the values)# Error: Unable to reach default URL for presentation:## https://classroom.myradioschoo.com/default.pdf## Check value for beans.presentationService.defaultUploadedPresentation in# /usr/share/bbb-web/WEB-INF/classes/bigbluebutton.properties

This is what I see when I go to to systemctl status nginx.service

● nginx.service - A high performance web server and a reverse proxy server Loaded: loaded (/lib/systemd/system/nginx.service; enabled; vendor preset: enabled) Active: failed (Result: exit-code) since Thu 2019-05-23 16:05:27 UTC; 2min 34s ago Process: 6279 ExecStartPre=/usr/sbin/nginx -t -q -g daemon on; master_process on; (code=exited, status=1/FAILURE)May 23 16:05:27 classroom systemd[1]: Starting A high performance web server and a reverse proxy server...May 23 16:05:27 classroom nginx[6279]: nginx: [emerg] duplicate location "/" in /etc/nginx/sites-enabled/bigbluebutMay 23 16:05:27 classroom nginx[6279]: nginx: configuration file /etc/nginx/nginx.conf test failedMay 23 16:05:27 classroom systemd[1]: nginx.service: Control process exited, code=exited status=1May 23 16:05:27 classroom systemd[1]: Failed to start A high performance web server and a reverse proxy server.May 23 16:05:27 classroom systemd[1]: nginx.service: Unit entered failed state.May 23 16:05:27 classroom systemd[1]: nginx.service: Failed with result 'exit-code'.

This is what I get when I run sudo bbb-conf --status

red5 ——————————————————► [✔ - active]nginx —————————————————► [✘ - failed]freeswitch ————————————► [✔ - active]redis-server ——————————► [✔ - active]bbb-apps-akka —————————► [✔ - active]bbb-transcode-akka ————► [✔ - active]bbb-fsesl-akka ————————► [✔ - active]tomcat7 ———————————————► [✔ - active]mongod ————————————————► [✔ - active]bbb-html5 —————————————► [✔ - active]bbb-webrtc-sfu ————————► [✔ - active]kurento-media-server ——► [✔ - active]etherpad ——————————————► [✔ - active]bbb-web ———————————————► [✔ - active]

Please help. My site is down. 

Thanks.

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spike...@gmail.com

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May 23, 2019, 3:22:16 PM5/23/19
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Thanks.

Cheekian Tan

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May 27, 2019, 3:31:55 AM5/27/19
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Hi Spike,

I had the same issue too. It was some misconfiguration on my SSL certificate. Hope this helps.

Thanks,
CK

On Friday, May 24, 2019 at 3:22:16 AM UTC+8, spike...@gmail.com wrote:

Thanks.

 

From: bigbluebu...@googlegroups.com <bigbluebu...@googlegroups.com> On Behalf Of Fred Dixon
Sent: Thursday, May 23, 2019 2:09 PM
To: BigBlueButton-. <bigbluebu...@googlegroups.com>
Subject: Re: [bigbluebutton-setup] Nginx Not Running

 

Hi Spike,

 

> ExecStartPre=/usr/sbin/nginx -t -q -g daemon on; master_process on; (code=exited, status=1/FAILURE)

 

That's the place to look.  Nginx can't start, which suggests it's a problem with the nginx configuration.  Try looking at the 

 

  /var/log/nginx/error.log

 

file for clues.  

 

Regards,... Fred

 

On Thu, May 23, 2019 at 12:15 PM Spike Santee <spike...@gmail.com> wrote:

Greetings, 

 

When I try to restart my BBB installation, I get the following errors:

 

# IP does not match:# IP from ifconfig: 10.128.0.7# /etc/nginx/sites-available/bigbluebutton: classroom.myradioschool.comRestarting BigBlueButton 2.2.0-beta8 ...Stopping BigBlueButtonStarting BigBlueButtonJob for nginx.service failed because the control process exited with error code. See "systemctl status nginx.service" and "journalctl -xe" for details.** Potential problems described below **# IP does not match:# IP from ifconfig: 10.128.0.7# /etc/nginx/sites-available/bigbluebutton: classroom.myradioschool.com# Not running: Nginx................................................................................# Error: Could not connect to the configured hostname/IP address## https://classroom.myradioschoo.com/## If your BigBlueButton server is behind a firewall, see FAQ.# Warning: The setting of 34.66.45.112 for proxy_pass in## /etc/bigbluebutton/nginx/sip.nginx## does not match the local IP address (10.128.0.7).# (This is OK if you've manually changed the values)# Error: Unable to reach default URL for presentation:## https://classroom.myradioschoo.com/default.pdf## Check value for beans.presentationService.defaultUploadedPresentation in# /usr/share/bbb-web/WEB-INF/classes/bigbluebutton.properties

 

This is what I see when I go to to systemctl status nginx.service

 

● nginx.service - A high performance web server and a reverse proxy server Loaded: loaded (/lib/systemd/system/nginx.service; enabled; vendor preset: enabled) Active: failed (Result: exit-code) since Thu 2019-05-23 16:05:27 UTC; 2min 34s ago Process: 6279 ExecStartPre=/usr/sbin/nginx -t -q -g daemon on; master_process on; (code=exited, status=1/FAILURE)May 23 16:05:27 classroom systemd[1]: Starting A high performance web server and a reverse proxy server...May 23 16:05:27 classroom nginx[6279]: nginx: [emerg] duplicate location "/" in /etc/nginx/sites-enabled/bigbluebutMay 23 16:05:27 classroom nginx[6279]: nginx: configuration file /etc/nginx/nginx.conf test failedMay 23 16:05:27 classroom systemd[1]: nginx.service: Control process exited, code=exited status=1May 23 16:05:27 classroom systemd[1]: Failed to start A high performance web server and a reverse proxy server.May 23 16:05:27 classroom systemd[1]: nginx.service: Unit entered failed state.May 23 16:05:27 classroom systemd[1]: nginx.service: Failed with result 'exit-code'.

 

This is what I get when I run sudo bbb-conf --status

 

red5 ——————————————————► [✔ - active]nginx —————————————————► [✘ - failed]freeswitch ————————————► [✔ - active]redis-server ——————————► [✔ - active]bbb-apps-akka —————————► [✔ - active]bbb-transcode-akka ————► [✔ - active]bbb-fsesl-akka ————————► [✔ - active]tomcat7 ———————————————► [✔ - active]mongod ————————————————► [✔ - active]bbb-html5 —————————————► [✔ - active]bbb-webrtc-sfu ————————► [✔ - active]kurento-media-server ——► [✔ - active]etherpad ——————————————► [✔ - active]bbb-web ———————————————► [✔ - active]

 

Please help. My site is down. 

 

Thanks.

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