FreeSWITCH won't start

[Sergio Belkin]

Really I don't know the reason but bbb stop of working, freeSWITCH refuses to start.

This the output of bbb-conf --check

BigBlueButton Server 0.8-beta-4 (976)
                    Kernel version: 2.6.32-45-server
                      Distribution: Ubuntu 10.04.4 LTS (64-bit)
                            Memory: 2009 MB

/var/www/bigbluebutton/client/conf/config.xml (bbb-client)
                Port test (tunnel): bbb.example.com
                              Red5: bbb.example.com
bbb.example.com
bbb.example.com
bbb.example.com
bbb.example.com
bbb.example.com
bbb.example.com
bbb.example.com
bbb.example.com
bbb.example.com
bbb.example.com
bbb.example.com
                        uri="http:

/etc/nginx/sites-available/bigbluebutton (nginx)
                       server name: bbb.example.com
                              port: 80
                    bbb-client dir: /var/www/bigbluebutton

/var/lib/tomcat6/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties (bbb-web)
                      bbb-web host: bbb.example.com

/usr/share/red5/webapps/bigbluebutton/WEB-INF/red5-web.xml (red5)
                  voice conference: FreeSWITCH

/usr/local/bigbluebutton/core/scripts/slides.yml (record and playback)
                     playback host: bbb.example.com


** Potential problems described below **
# Not Running:  red5 freeswitch OpenOffice Nginx tomcat6 or grails OpenOffice bbb-record-core
#       bigbluebutton failed to start: /usr/share/red5/log/bigbluebutton.log (red5)
# Error: Could not connect to the configured hostname/IP address
#
#    http://bbb.example.com/
#
# If your BigBlueButton server is behind a firewall, see FAQ:
#
#   http://code.google.com/p/bigbluebutton/wiki/FAQ
#
# (See entry for setting up BigBlueButton behind a firewall.)

# Error: Unable to connect to port 1935 (RTMP) on bbb.example.com

# Error: Unable to connect to port 9123 (desktop sharing) on bbb.example.com

# Warning: The value (bbb.example.com) for playback_host in
#
#    /usr/local/bigbluebutton/core/scripts/slides.yml
#
# does not match the local IP address (10.10.10.10).

Please I'm somewhat lost, don't know to do,

Thanks in advance!

--
--
Sergio Belkin  http://www.sergiobelkin.com
Watch More TV http://sebelk.blogspot.com
LPIC-2 Certified - http://www.lpi.org

[Fred Dixon]

Hi Sergio,

It's more than Freeswitch

> # Not Running:  red5 freeswitch OpenOffice Nginx tomcat6 or grails OpenOffice bbb-record-core

#       bigbluebutton failed to start: /usr/share/red5/log/bigbluebutton.log (red5)

None of the key components of BigBlueButton are starting.  Let's back up.

How did you install BigBlueButton (packaging or VM)?

Did BigBlueButton work after the install?

We can see you've made edits to config.xml -- can you make a backup of your edits and revert to the original version?  You can pull down a copy of the config XML from our demo server, see

   http://demo.bigbluebutton.org/client/conf/config.xml

Try reverting to the above config.xml and doing a 

  sudo bbb-conf --setip <hostname_or_IP>

  sudo bbb-conf --clean

and let us know if that gets you going again.

Regards,... Fred

-- 
BigBlueButton Developer

http://bigbluebutton.org/
http://code.google.com/p/bigbluebutton

BigBlueButton on twitter: @bigbluebutton

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[Sergio Belkin]

I've found the mother of the problems :) no enough free disk space. /var is overpopulated and grows everytime that bbb starts...

2012/12/19 Fred Dixon <ffd...@gmail.com>

[Fred Dixon]

Yes, that would do it.  Free up some disk space and try restarting again.  

To have BigBlueButton remove older files, update 

  /etc/cron.daily/bigbluebutton

with the contents at

  https://github.com/bigbluebutton/bigbluebutton/blob/master/bigbluebutton-config/cron.daily/bigbluebutton

This is what we'll be using in 0.81.

Regards,... Fred

Regards,... Fred

-- 
BigBlueButton Developer

http://bigbluebutton.org/
http://code.google.com/p/bigbluebutton

BigBlueButton on twitter: @bigbluebutton

[Sergio Belkin]

Fred, Anyway the problem of changing the default presentation still remains....  am I missing something

Now:
S.ficheros            Tamaño Usado  Disp Uso% Montado en
/dev/sda1              16G   12G  3,2G  78% /
none                 1001M  164K 1001M   1% /dev
none                 1005M     0 1005M   0% /dev/shm
none                 1005M   60K 1005M   1% /var/run
none                 1005M     0 1005M   0% /var/lock
none                 1005M     0 1005M   0% /lib/init/rw

2012/12/19 Sergio Belkin <seb...@gmail.com>

[Sergio Belkin]

I've removed by hand files from /var/bigbluebutton/recording/process/slides is it wrong :P ?

2012/12/19 Fred Dixon <ffd...@gmail.com>

  /etc/cron.daily/bigbluebutton

[Fred Dixon]

Can you confirm you have, in fact, overwritten the file

  /var/bigbluebutton-default/default.pdf

with the updated presentation.  You can check through your web browser using the URL

  http://<host_or_IP>/default.pdf

Regards,... Fred

-- 
BigBlueButton Developer

http://bigbluebutton.org/
http://code.google.com/p/bigbluebutton

BigBlueButton on twitter: @bigbluebutton

[Fred Dixon]

We recommend you don't hand remove the files from record and playback.  There are subtle dependencies that may cause the record and playback processes to break or, as may happen in your case, regenerate all the files anew.

At the moment, you only have 16G for the root partition, and that won't store many recordings.  Recommend you either increase the size of root partition, or add another volume and map /var/bigbluebutton to that new volume.

Regards,... Fred

-- 
BigBlueButton Developer

http://bigbluebutton.org/
http://code.google.com/p/bigbluebutton

BigBlueButton on twitter: @bigbluebutton

--

[Sergio Belkin]

Yes it works but if I go at http://<host_or_IP>/default.

pdf

But the slide is blank anyway and I get at first:

Status Code     500
Exception Type  null
Message         null
Exception      

java.lang.NullPointerException
        at org.apache.jsp.create_jsp.getJoinURL(create_jsp.java:201)
        at org.apache.jsp.create_jsp._jspService(create_jsp.java:965)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:377)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
        at java.lang.Thread.run(Thread.java:679)

Then I reload the browser and enter to the meeting...

I don't know why I've downloaded even the config.xml from bbb site and rerun bbb-conf --setip

:-(

TIA

2012/12/19 Fred Dixon <ffd...@gmail.com>

[Fred Dixon]

How are you creating the meeting?  And did you make other changes besides the config.xml?

At this point, I would revert the changes you've made until you back up to a working version of BigBlueButton -- one that allowed you to join without the 500 error. 

Then, step-by-step, re-apply your changes and test each time along the way that you can join without error.  That way, you can narrow down the change that is the root cause of the error.

Regards,... Fred

[Sergio Belkin]

Finally I will reinstall. What should I prefer Ubuntu 10.04 or Ubuntu 12.04?

Thanks in advance!

2012/12/19 Fred Dixon <ffd...@gmail.com>

[Fred Dixon]

Hi Sergio,

Ubuntu 10.04 will server you well for BigBlueButton 0.80 (current release) and 0.81 (in development).

We'll move to Ubuntu 12.04 after the 0.81 release.

Regards,... Fred

[Sergio Belkin]

Fred, Well I've reinstalled and now I my custom pdf works fine :)

Thanks

2012/12/20 Fred Dixon <ffd...@gmail.com>