[setup-problem] : red5 server fail, bbb-record-core, bbb-playback-presentation, bbb-config

[Farisi Ghifari]

Dear Team,

could you please help me to solved my problem. I believe this problem due to red5 server and java environment. red5 was failed starting and I can find nothing for echo $JAVA_HOME
Moreover, when waiting for BigBlueButton to finish starting up, it won't finish either.

=====================================
Here is the server information
=====================================
Server Specification:

• Ubuntu 10.04 64-bit on VMWARE
  
• 3 GB of memory (I will upgrade it later)
• 4 CPUs Intel XEON E5-2407 @ 2,2GHz
• Ports 80, 1935, 9123 accessible
• Port 80 is not used by another application
• 40GB HDD (I will upgrade it later)
  

~#  cat /etc/default/locale
LANG="en_US.UTF-8"

:~# uname -m
x86_64

~# grep "lucid multiverse" /etc/apt/sources.list
deb http://us.archive.ubuntu.com/ubuntu/ lucid multiverse
deb-src http://us.archive.ubuntu.com/ubuntu/ lucid multiverse

~# dpkg -l | grep bbb
ii   bbb-apps                                 0.81ubuntu50                                    BigBlueButton applications for Red5
ii   bbb-apps-deskshare                 0.81ubuntu86                                    BigBlueButton deskshare module for Red5
ii   bbb-apps-sip                            0.81ubuntu38                                    BigBlueButton SIP module for Red5
ii   bbb-apps-video                         0.81ubuntu36                                    BigBlueButton video module for Red5
ii   bbb-client                                0.81ubuntu409                                   BigBlueButton Flash client
ii   bbb-common                           0.81ubuntu100                                   BigBlueButton common files
iU  bbb-config                              0.81ubuntu194                                    BigBlueButton group package
ii   bbb-freeswitch                         0.81ubuntu55                                     BigBlueButton version of FreeSWITCH
ii   bbb-openoffice-headless           0.81ubuntu5                                       BigBlueButton wrapper for OpenOffice
iU  bbb-playback-presentation       0.81ubuntu91                                      BigBluebutton playback of presentation
iF  bbb-record-core                       0.81ubuntu145                                    BigBlueButton record and playback
ii   bbb-web                                  0.81ubuntu196                                    BigBlueButton API
iU  bigbluebutton                          0.81ubuntu13                                      Open Source Web Conferencing System (bbb)
ii   red5                                       1.0.2-ubuntu63                                     The Red5 server for bbb

~# echo $JAVA_HOME
(no output)

:~# echo $PATH
/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin

:~# dpkg -l | grep java
ii  ca-certificates-java                       20100406ubuntu1.1                               Common CA certificates (JKS keystore)
ii  java-common                               0.34                                                     Base of all Java packages
ii  java-package                               0.42ubuntu1                                          utility for building Java(TM) 2 related Debi
ii  libcommons-collections-java         2.1.1-9                                                  A set of abstract data type interfaces and i
ii  libcommons-daemon-java             1.0.2~svn20061127-10ubuntu1                 library to launch Java applications as daemo
ii  libcommons-dbcp-java                 1.3~svn828639-1ubuntu1                         Database Connection Pooling Services
ii  libcommons-pool-java                  1.5.3-1ubuntu1                                        pooling implementation for Java objects
ii  libecj-java                                   3.5.1-1                                                    Eclipse Java compiler (library)
ii  libhsqldb-java                              1.8.0.10-6ubuntu2                                    Java SQL database engine
ii  libjaxp1.3-java                             1.3.04-5ubuntu3                                       Java XML parser and transformer APIs (DOM, S
ii  libreoffice-java-common                1:4.0.2~rc2-0ubuntu1~lucid1                     office productivity suite -- arch-independen
ii  libservlet2.5-java                          6.0.24-2ubuntu1.13                                  Servlet 2.5 and JSP 2.1 Java API classes
ii  libtomcat6-java                            6.0.24-2ubuntu1.13                                  Servlet and JSP engine -- core libraries
ii  libxerces2-java                            2.9.1-4ubuntu1                                         Validating XML parser for Java with DOM leve
ii  tzdata-java                                  2013g-0ubuntu0.10.04                              time zone and daylight-saving time data for

:~# dpkg -l | grep jdk
ii  openjdk-6-jre                               6b27-1.12.6-1ubuntu0.10.04.2                   OpenJDK Java runtime, using Hotspot JIT
ii  openjdk-6-jre-headless                 6b27-1.12.6-1ubuntu0.10.04.2                   OpenJDK Java runtime, using Hotspot JIT (hea
ii  openjdk-6-jre-lib                          6b27-1.12.6-1ubuntu0.10.04.2                    OpenJDK Java runtime (architecture independe

:~# dpkg -l | grep jre
ii  default-jre                                   1:1.6-42ubuntu2~lucid1                              Standard Java or Java compatible Runtime
ii  default-jre-headless                     1:1.6-42ubuntu2~lucid1                              Standard Java or Java compatible Runtime (he
ii  gcj-4.4-jre-lib                               4.4.3-1ubuntu4.1                                       Java runtime library for use with gcj (jar f
ii  icedtea-6-jre-cacao                      6b27-1.12.6-1ubuntu0.10.04.2                    Alternative JVM for OpenJDK, using Cacao
ii  openjdk-6-jre                               6b27-1.12.6-1ubuntu0.10.04.2                    OpenJDK Java runtime, using Hotspot JIT
ii  openjdk-6-jre-headless                 6b27-1.12.6-1ubuntu0.10.04.2                    OpenJDK Java runtime, using Hotspot JIT (hea
ii  openjdk-6-jre-lib                           6b27-1.12.6-1ubuntu0.10.04.2                    OpenJDK Java runtime (architecture independe



=======================================================
Here is the troubled packages from bigbluebutton
=======================================================
~# apt-get install bigbluebutton
Reading package lists... Done
Building dependency tree
Reading state information... Done
bigbluebutton is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 74 not upgraded.
4 not fully installed or removed.
After this operation, 0B of additional disk space will be used.
Setting up bbb-record-core (0.81ubuntu145) ...
Record and Playback monitoring started
Fetching source index from http://rubygems.org/
Could not fetch specs from http://rubygems.org/
dpkg: error processing bbb-record-core (--configure):
 subprocess installed post-installation script returned error exit status 17
dpkg: dependency problems prevent configuration of bbb-playback-presentation:
 bbb-playback-presentation depends on bbb-record-core; however:
  Package bbb-record-core is not configured yet.
dpkg: error processing bbb-playback-presentation (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of bbb-config:
 bbb-config depends on bbb-playback-presentation; however:
  Package bbb-playback-presentation is not configured yet.
dpkg: error processing bbb-config (--configure):
 dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of bigbluebutton:
 bigbluebutton depends on bbb-config; however:
  Package bbb-config is not configured yet.
dpkg: error processing bigbluebutton (--configure):
 dependency problems - leaving unconfNo apport report written because the error message indicates its a followup error from a previous failure.
 No apport report written because the error message indicates its a followup error from a previous failure.
No apport report written because MaxReports is reached already igured
Errors were encountered while processing:
 bbb-record-core
 bbb-playback-presentation
 bbb-config
 bigbluebutton
E: Sub-process /usr/bin/dpkg returned an error code (1)


=======================================================
Here is the bbb-conf -check
=======================================================
:~# bbb-conf -check

BigBlueButton Server 0.81-RC4 (1418)
                            Kernel version: 2.6.32-38-server
                            Distribution: Ubuntu 10.04.4 LTS (64-bit)
                            Memory: 3019 MB

/var/www/bigbluebutton/client/conf/config.xml (bbb-client)
                              Port test (tunnel): 10.9.100.44
                              Red5: 10.9.100.44

/etc/nginx/sites-available/bigbluebutton (nginx)
                              server name: 10.9.100.44
                              port: 80
                              bbb-client dir: /var/www/bigbluebutton

/var/lib/tomcat6/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties (bbb-web)
                              bbb-web host: 10.9.100.44

/usr/share/red5/webapps/bigbluebutton/WEB-INF/red5-web.xml (red5)
                              voice conference: FreeSWITCH
                              capture video: true
                              capture desktop: true

/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)
                              playback host: 10.9.100.44


** Potential problems described below **
# Not Running:  red5 OpenOffice or LibreOffice OpenOffice
# Unavailable Red5 logs (/usr/share/red5/log):  bigbluebutton.log red5.log sip.log video.log deskshare.log
#    /usr/share/red5/log/sip.log not found
#    /usr/share/red5/log/video.log not found
#    /usr/share/red5/log/bigbluebutton.log not found
#    /usr/share/red5/log/deskshare.log not found
# Error: /usr/share/red5/log/sip.log

#      No /usr/share/red5/log/bigbluebutton.log
# Error: Unable to connect to port 1935 (RTMP) on 10.9.100.44

# Error: Unable to connect to port 9123 (desktop sharing) on 10.9.100.44


=======================================================
Here is the bbb-conf -clean
=======================================================
~# bbb-conf -clean
Doing a restart of BigBlueButton and cleaning out all log files...
 * Stopping Red5 Server red5                                                                                                                                           [ OK ]
 * Stopping Tomcat servlet engine tomcat6                                                                                                                        [ OK ]
Stopping nginx: nginx.
Killing: 4991
Stopping OpenOffice headless server.
soffice.bin: no process found
Record and Playback monitoring stopped not running

Cleaning Log Files ...
 * could not access PID file for nginx
 * Red5 Server is not running, but pid file exists.
 * Tomcat servlet engine is not running.

Starting FreeSWITCH
5200 Backgrounding.
Waiting for FreeSWITCH to start: ...............
OpenOffice headless server has already started.
Starting nginx: the configuration file /etc/nginx/nginx.conf syntax is ok
configuration file /etc/nginx/nginx.conf test is successful
nginx.
 * Starting Red5 Server red5                                                                                                                                           
                                                                                                                                                                 [fail]
 * Starting Tomcat servlet engine tomcat6                                                                                                                        [ OK ]
Record and Playback monitoring started
Waiting for BigBlueButton to finish starting up (this may take a minute): ...............................................................................................................................................................................................................................

[Farisi Ghifari]

Additional Information

=======================================================
Here is the bbb-conf -debug
=======================================================
~# bbb-conf -debug
grep: /usr/share/red5/log/*: No such file or directory
grep: /usr/share/red5/log/*: No such file or directory
find: `/var/bigbluebutton/recording/publish/presentation': No such file or directory
find: `/var/bigbluebutton/published/presentation': No such file or directory

thanks.

regards,
faris

[Farisi Ghifari]

Dear Team,

the troubled packages were successfully solved. Because my server access the internet through proxy.
I believe the last and the only one problem left is the red5 server.

==============================================
Here is the capture
==============================================

~# apt-get install bigbluebutton
Reading package lists... Done
Building dependency tree
Reading state information... Done
bigbluebutton is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 74 not upgraded.

thanks.

[Fred Dixon]

Hi Farisi,

Wow. Kudos for one of the best posts we've seen yet -- you provided pretty much all the key information that we otherwise would have had to ask to see.

> I believe the last and the only one problem left is the red5 server.

Is it working now.  If not, can you post the output of

  sudo bbb-conf --clean

  sudo bbb-conf --check

Regards,... Fred

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[faris]

Hi Fred,

Glad to see you..
I will provide the details later. In my city, this is 8pm so I'm away from my server.but i've kept the error on my notepad.

But, I believe this is the summary and the only one problem appears. It's about the red5.

**potential problem described below**
Not running: red5
Unavailable red5 logs (usr/share/red5/log): bigbluebutton.log red5.log sip.log video.log deskshare.log

/usr/share/red5/log/sip.log not found
/usr/share/red5/log/video.log not found
/usr/share/red5/log/bigbluebutton.log not found
/usr/share/red5/log/deskshare.log not found

Error: unable to connect to port 1935 (rmtp)

Error: unable to connect to port 9123 (desktop sharing)

Regards,
Faris

---

From: Fred Dixon <ffd...@gmail.com>

Sender: bigbluebu...@googlegroups.com

Date: Thu, 24 Oct 2013 08:16:28 -0400

To: bigbluebu...@googlegroups.com<bigbluebu...@googlegroups.com>

ReplyTo: bigbluebu...@googlegroups.com

Subject: Re: [bigbluebutton-setup] Re: [setup-problem] : red5 server fail, bbb-record-core, bbb-playback-presentation, bbb-config

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[Farisi Ghifari]

Hi Fred,

I've solved the problem. First, confirmed that my problem was the red5 server.

Fortunately I can use my red5 server package from my previous (old version) bbb server.

I copy the package to the server, then edit the red5 script at init.d folder, and voila it's works like a charm...


regards,
Farisi.