Error: Detected some processes have not started correctly # # kurento-media-server: inactive

[Chris]

After having installed HTML5 (awesome by the way guys) i encountered a problem where the last part of --check shows the following:

Error: Detected some processes have not started correctly

#

#   kurento-media-server: inactive

Is that due to an installation problem? Using the API demo everything works except for sharing of webcam. 

Any help would be much appreciated. 

Chris

[Fred Dixon]

Hi Chris,

Could you do a 

  sudo apt-get update

  sudo apt-get dist-upgrade

  sudo bbb-conf --restart

  sudo bbb-conf --check

and let us know if kurento-media-server now runs.

Regards,.. Fred

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@bigbluebutton

[capacitacion...@gmail.com]

Hi Chris, I had the same problem. To solve it:

1) execute bbb-conf --check

2) then check the log output, it showed me "Failed to start kurento-media-server.service: Unit kurento-media-server.service is masked". 

3) Finally, run the command systemctl unmask kurento-media-server.service 

and with that I was able to solve the problem

Luis

[ARTUR HENRIQUE WELP]

This worked perfectly.
Thanks!