changing IP to a hostname

[Heatherp]

hello
We moved our bbb install to make it so it had external access.
during the process we changed the IP address of the server and also
gave it a hostname with a dns entry.

I used this command
sudo bbb-conf --setip bbb.myhostname.com

to set bbb to use a hostname instead of an ip for access.
Unfortunately it does not seem to be working on the sip.server.host
still has the original IP that we started out on.
The audio won't work and when I run a check on it I get a potential
problem telling me that the two ip addresses don't match. It is still
hanging on to an internal only ip address instead of using the host
name. How can I make is use the host name.
Thanks
Heather

[Fred Dixon]

Hi Heather,

The steps in the following FAQ entry should help.

    http://code.google.com/p/bigbluebutton/wiki/FAQ#voice_Application_failed_to_register_with_sip_server 

Let us know if you have any problems getting audio to work again.

Regards,... Fred

-- 
BigBlueButton Developer
http://bigbluebutton.org/
http://code.google.com/p/bigbluebutton 

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[Heatherp]

Hi

I've ended up putting the new IP in rather than a hostname for the
audio bit. Seems to be working inside the college now. Thank you. Just
need to make somebody go home now so we can try from outside of
college to be sure.

Thanks
Heather

On Jan 23, 10:28 pm, Fred Dixon <ffdi...@gmail.com> wrote:
> Hi Heather,
>
> The steps in the following FAQ entry should help.
>

> http://code.google.com/p/bigbluebutton/wiki/FAQ#voice_Application_fai...

>
> Let us know if you have any problems getting audio to work again.
>
> Regards,... Fred
> --

> BigBlueButton Developerhttp://bigbluebutton.org/http://code.google.com/p/bigbluebutton