Greenlight Error

[Ismayil Aghayev]

Hello Dear Community members,

I am facing with a problem while installing Greenlight front end

I installed everything and did it as written in guide.

But the service of greenlight not works while entering the url with /b it shows not found and the service itself gets down every 1-2 minute

i will really appreciate if you help me.

Also i get error while checking

Faraday::SSLError: SSL_connect returned=1 errno=0 state=error: certificate verify failed

[Fred Dixon]

Hi Ismayil,

Can you try simply restarting GreenLight, see

  http://docs.bigbluebutton.org/install/green-light.html#applying-env-file-changes

Just follow the steps above (you don't need to make any env changes).

Next, if that does not work, can you try setting up a new server using BigBlueButton + SSL + GreenLight using bbb-install.sh, see

  https://github.com/bigbluebutton/bbb-install

This will automate the configuration of the SSL (using the excellent Lets Encrypt service) and install GreenLight.

Let us know if either of the above gets you going.

Regards,.. Fred

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[Ismayil Aghayev]

I am using internal CA from our Certification Center this server does not have access to external internet (resources)

On Wednesday, April 18, 2018 at 4:14:50 PM UTC+4, Fred Dixon wrote:

Hi Ismayil,

Can you try simply restarting GreenLight, see

  http://docs.bigbluebutton.org/install/green-light.html#applying-env-file-changes

Just follow the steps above (you don't need to make any env changes).

Next, if that does not work, can you try setting up a new server using BigBlueButton + SSL + GreenLight using bbb-install.sh, see

  https://github.com/bigbluebutton/bbb-install

This will automate the configuration of the SSL (using the excellent Lets Encrypt service) and install GreenLight.

Let us know if either of the above gets you going.

Regards,.. Fred

On Wed, Apr 18, 2018 at 7:09 AM, Ismayil Aghayev <isiag...@gmail.com> wrote:

Hello Dear Community members,

I am facing with a problem while installing Greenlight front end

I installed everything and did it as written in guide.

But the service of greenlight not works while entering the url with /b it shows not found and the service itself gets down every 1-2 minute

i will really appreciate if you help me.

Also i get error while checking

Faraday::SSLError: SSL_connect returned=1 errno=0 state=error: certificate verify failed

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[Chad Pilkey]

You'll probably need to add the CA to the Ubuntu cert store and some applications use their own cert stores that you'll need to modify. I believe tomcat is one application where you'll need to follow their documentation to get it to accept your internal CA.

[Ismayil Aghayev]

I did i reinstalled the BBB again with greenlight this time i did selfsigned cert chain but it also not works

[Fred Dixon]

A self-signed certificate certainly won't work.   It appears that GreenLight -- more specifically the GreenLight rails app running within a docker container -- isn't able to validate the certificate.

You could try logging into the GreenLight container and doing a wget to a file on your BigBlueButton server -- do you get an error.

Here's an example of doing this on our demo server

# docker ps

CONTAINER ID        IMAGE                             COMMAND                  CREATED             STATUS              PORTS                  NAMES

763c24bb76c0        bigbluebutton/greenlight:master   "scripts/default_sta…"   6 weeks ago         Up 6 weeks          0.0.0.0:5000->80/tcp   greenlight_web_1

root@fred-perf:~# docker exec -it 763c24bb76c0 /bin/bash

root@763c24bb76c0:/usr/src/app# wget https://demo.bigbluebutton.org/default.pdf

converted 'https://demo.bigbluebutton.org/default.pdf' (ANSI_X3.4-1968) -> 'https://demo.bigbluebutton.org/default.pdf' (UTF-8)

--2018-04-21 03:00:04--  https://demo.bigbluebutton.org/default.pdf

Resolving demo.bigbluebutton.org (demo.bigbluebutton.org)... 198.27.69.80

Connecting to demo.bigbluebutton.org (demo.bigbluebutton.org)|198.27.69.80|:443... connected.

HTTP request sent, awaiting response... 200 OK

Length: 141727 (138K) [application/pdf]

Saving to: 'default.pdf'

default.pdf         100%[=====================>] 138.41K  --.-KB/s   in 0.001s 

2018-04-21 03:00:04 (251 MB/s) - 'default.pdf' saved [141727/141727]

Here, the prompt 'root@763c24bb76c0' is from a BASH prompt inside the docker container.  The above command was able to download default.pdf via https (and accept and validate the certificate).

Regards,... Fred

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