Audio: Webrtc working, but flash not working

[Edward Bethel]

I've got an instance of 0.91 BBB up and running on Amazon EC2. Everything works fine - I've integrated with Moodle, that works as well. I've tested on networks without firewalls and everything is working.

 I am having problems with webrtc at work (we have a firewall so I know that there are issues with that. I've tried opening up various ports on the server as instructed in the various posts on this issue without success so far. I am continuing to work on this issue). 

The problem I'm writing about now is that I've not been able to get flash audio working. After I get the message that webrtc is not working sign in with flash instead, I try to sign in and the test screen says it is connecting, but a connection is never established. I've tested the demo server and that works fine. I tried disabling webrtc so that I could see if I could replicate the flash problem on a network without a firewall and indeed I can. The flash audio will not work on a firewall protected network nor on a non-firewall protected network. I'm confident that the problem is with my BBB server as I've logged into the demo with flash (using IE) on both a firewall protected and non-firewall protected network.

Thanks for whatever help anyone can give me!

[Edward Bethel]

It looks like I'm having the same issue as the one described here: https://groups.google.com/forum/?hl=en#!searchin/bigbluebutton-setup/flash/bigbluebutton-setup/WKwF4PCpadU/Yl4JLbfm4BIJ

Anyone know whether that was ever solved?

Thanks again!

[Fred Dixon]

Hi Edward,

Have you tried this

  http://docs.bigbluebutton.org/install/install.html#audio-not-working

Regards,... Fred

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[Edward Bethel]

Hi Fred

Thanks very much. I went through these steps when I was setting up the server, but I'll go back and check to make sure.

I'll let you know

Edward

[Edward Bethel]

Fred Thanks again

Went back and checked each of the steps on the EC-2 configuration page you referenced. The section that seemed to make the difference was:

/usr/share/red5/webapps/sip/WEB-INF/bigbluebutton-sip.properties

bbb.sip.app.ip=<internal ip>

bbb.sip.app.port=5070

freeswitch.ip=<internal ip>

freeswitch.port=5060

In addition I edited the following:

redis.host=127.0.0.1

redis.port=6379

redis.pass=

to:

redis.host=<internal ip>

redis.port=6379

redis.pass=

then restarted the server. That seems to have worked!

Thanks so much and thanks for all your work on this great platform!

Edward

[Fred Dixon]

Hi Edward,

Good to hear -- glad you got it working.

Regards,... Fred

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